Idaho Falls Community Hospital is looking for a Strategic Operations Associate to join our team!
JOB SUMMARY: This position will strengthen the organization’s ability to translate fiscal and operational goals into coordinated, measurable improvement work. The associate would support Lean Six Sigma projects, fiscal initiative tracking, process documentation, implementation follow through, research, and basic analysis. Help the operational analytics team move projects from identification through implementation and sustainment by supporting data collection and validation.
ABOUT IDAHO FALLS COMMUNITY HOSPITAL:
At Idaho Falls Community Hospital, helping our community get better is our number one priority. We are committed to providing compassionate, emergency care 24 hours a day, 365 days a year. Idaho Falls Community Hospital is proud to have a state-of-the-art Emergency Department, a stroke and diagnostic cardiac center, and a trauma center.
Our work environment is collaborative, purpose driven and people centric. Our culture is unique and it is what makes people excited to come to work each day. If you are looking for a career where you can make a difference, we have a place for you on our team.
DUTIES AND RESPONSIBILITIES:
1. Maintain approved targets, assumptions, milestones, owners, and status for initiatives involving labor, supplies, purchased services, productivity, revenue, or avoided cost.
2. Maintain documentation of expected and realized financial and operational benefits while coordinating validation with Finance and the appropriate operational owner.
3. Support Define, Measure, Analyze, Improve, and Control documentation, including charters, stakeholder records, action plans, control plans, and project closeout materials.
4. Monitor assigned actions, communicate routine follow ups, document implementation progress, and support scheduled control checks after changes are introduced.
5. Create current state and future state process maps, procedures, standard work, and implementation guides with input from frontline subject matter experts.
6. Research practices, solutions, and relevant requirements, then prepare concise summaries and option comparisons for review.
7. Compile data, perform introductory Excel analysis, and summarize trends under the guidance of the operational analytics team.
8. Collect initial information for improvement requests, clarify the stated problem and desired outcome, and maintain the central project inventory.
9. Prepare concise project updates that connect progress, barriers, measures, and expected organizational impact.
10. Other duties as assigned.
BENEFITS:
Taking care for our community starts with taking care of our own team. Idaho Falls Community Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:
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Medical, Dental and Vision Insurance
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Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
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Retirement Plans (401K with up to 6% match)
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Earned Quarterly Bonus Program
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Education Reimbursement Program
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Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital
Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.
QualificationsEducation: High School Graduate. Bachelor’s Degree in Mathematics, Business Management, Analytics and/or Data Management preferable. Current college level student with appropriate experience will be considered.
Experience: Prior experience with project management in healthcare, operations, analytics, process mapping and performance measurement strategy.
Skills Required
- High school graduate
- Bachelor’s degree in mathematics, business management, analytics, or data management
- Current college-level student with appropriate experience
- Prior project management experience in healthcare
- Prior experience in operations, analytics, process mapping, and performance measurement strategy
What We Do
Idaho Falls Community Hospital is a healthcare facility dedicated to providing high-quality, personalized care to its patients in times of both sickness and health. The hospital offers a comprehensive range of services, including an emergency department, in-patient services, an intensive care unit, and an interventional cardiac imaging center.
