The Role
Provide reception, customer service, and administrative support for the Perth branch, including quotations, purchase order matching, job and assembly order tracking, assisting procurement and logistics, and ensuring schedules and delivery requirements are met.
Summary Generated by Built In
At PumpEng, we don’t just sell pumps and walk away - instead, we think of each customer as one of our partners. That’s what we call The PumpEng Way.
So here, you’ll join a committed and passionate team of people focused more than ever on making sure every day’s a good day at work - for our clients and for you.
We’re bringing a different way of doing things in the industry and a new era in dewatering management - and this is your chance to help us lead the way.
Join us as an Administration Officer and make it happen!
About the opportunity
As our Administration Officer, you’ll be responsible for customer service and administration support for our Perth branch. We’re looking for someone who can apply their knowledge to ensure we are providing our customers with the highest level of service and support.
There is the potential for significant career growth within this position for the right candidate with clear and exciting pathways for advancement.
You’ll make an impact by:
- Completing admin functions including quotations and purchase order matching
- Providing reception and administration support for the branch
- Maintaining job orders and assembly orders and ensuring job tracking is line with schedules and delivery requirements
- Being supportive in all aspects of customers’ requirements
- Assisting the procurement and logistics team if required
What you'll bring
To succeed in this role, you’ll have:
- A commitment to safety protocols and a proactive approach to maintaining a clean and organised workplace
- A minimum of 3 years experience in a similar role
- Intermediate computer skills
- Have current Australian working rights
It’s not a deal breaker, but we’d also love to see some of the following:
- Experience with scheduling
- Experience in the mining or manufacturing industry
Why PumpEng?
Pumps are what we do. Pumps are what we know. We are on a mission to redefine underground mine dewatering, prioritising excellence at every turn. Our commitment to innovation, reliability, availability, and personalised support throughout the product lifecycle ensures every mine operator a good day at work.
We are an Australian-based global Original Equipment Manufacturer (OEM) with a proud history of manufacturing and supplying tough submersible pumps to the underground and surface mining sector.
In 2025, PumpEng joined Franklin Electric (NASDAQ: FELE), a global company with over $2B in annual revenue. As part of Franklin, we combine local expertise with worldwide resources to deliver smarter, more reliable pumping solutions.
We’re bloody proud of everything we’ve achieved over the past 20 years, but our work isn’t finished yet.
This is your opportunity to be part of an exciting period of growth.
Here are some of the benefits you’ll receive when you join the PumpEng crew:
- Option of flexible/part time working arrangements for the right candidate
- Ongoing training and development opportunities (both in-house and externally)
- Work alongside and learn from leading industry and application specialists
- Belong to a passionate, innovative and down-to-earth crew that has your back and takes pride in getting great results for customers and each other
Are you ready to take your career to the next level?
Join us at PumpEng as our Administration Officer and help shape your future and ours.
PumpEng is an equal opportunity employer and welcomes and respects the diversity of our clients and staff. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected.
About
Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.
Skills Required
- Commitment to safety protocols and maintaining a clean organised workplace
- Minimum of 3 years experience in a similar role
- Intermediate computer skills
- Current Australian working rights
- Experience with scheduling
- Experience in the mining or manufacturing industry
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The Company
What We Do
Founded in 1944, Franklin Electric has grown from a small motor manufacturing company into a leading global provider of complete water systems and fueling systems. Franklin Electric's principal markets include clean water systems, water transfer and grey water systems, and fueling systems. Headquartered in Fort Wayne, Indiana, Franklin serves all corners of the world with facilities spanning the globe.
