Administration Assistant

Posted 4 Days Ago
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Truro, Cornwall, England, GBR
In-Office
Junior
Logistics • Other • Energy • Manufacturing
The Role
Provide comprehensive administrative support and lead operational administrators at the Newham depot. Support Operations Team and Business Manager, manage administration duties for the waste and recycling contract, train and delegate tasks, monitor data and systems, handle customer service and conflict resolution, and occasionally support other depots.
Summary Generated by Built In

Administration Assistant

Location: Newham Depot

We are seeking an experienced Administration Assistant to join the Newham depot as a Team Lead.

This is an exciting opportunity for someone who is looking to progress their career within the Company and to be an integral part of a team that delivers the contractual services of the Cornwall Council – “Waste and Recycling Collection, Street and Public Open Space Cleansing Services Contract” to a consistently high standard.

Reporting to the Business Manager for the depot, the role will provide comprehensive administrative support to the Operations Team and team lead the operational administrators based at the depot to ensure all administration duties and responsibilities are met. To be flexible, willing, and able to support the administrative elements of the Contract Management operations. There may be a requirement to provide occasional support at other contract depots as part of this role.

Here’s what we require:

• Proven experience in a administration role for at least 12 months.

• Excellent customer service and organisational skills. • Ability to delegate, train, lead and monitor teams, whilst also being a team player.

• Strong IT systems skills and the ability to use MS Office, Mobile devices and Tablets.

• Ability to deal with conflict and negotiate/manage the appropriate outcome.

• Analytical with the ability to measure and monitor data and take appropriate corrective action.

• Able to communicate at all levels, both in verbal & written form.

Closing date is 11th July 2026


Benefits

And here’s why you’ll love it at Biffa.

  • Competitive salary
  • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
  • Generous pension scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Skills Required

  • Proven experience in an administration role for at least 12 months
  • Excellent customer service and organisational skills
  • Ability to delegate, train, lead and monitor teams while being a team player
  • Strong IT systems skills and ability to use MS Office, mobile devices and tablets
  • Ability to deal with conflict and negotiate/manage appropriate outcomes
  • Analytical ability to measure and monitor data and take corrective action
  • Able to communicate at all levels, both verbally and in writing
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The Company
Year Founded: 1912

What We Do

Founded in 1912, Biffa is a leading UK-based integrated waste management company providing collection, treatment, recycling, and energy generation services. Serving commercial, industrial, and public sector clients, Biffa promotes sustainable waste management solutions and a circular economy. The company employs over 10,000 people and is committed to achieving net-zero emissions by 2050 through investment in green infrastructure and innovative waste-to-energy technologies.

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