About the Role
We are seeking an Administration & Manifesting Assistant to join our team in Bundaberg East. This is a Full Time Permanent Position (8am Starts). As an Administration & Manifesting Assistant, you will respond to customer needs in a professional and timely manner while providing support with administrative duties, data entry, and manifesting tasks. This role is ideal for someone starting out in their admin career or looking for a stable office role.
Key Responsibilities- Provide administrative support across a range of operational and business functions.
- Ensure compliance with all internal policies, procedures, and company standards.
- Perform high-volume data entry with a strong focus on accuracy, including processing manifests and consignment documentation.
- Liaise effectively with internal departments, customers, drivers, and other external stakeholders to support daily operations.
- Respond to customer enquiries promptly and professionally, both face-to-face and over the phone.
- Maintain accurate records and documentation to support operational efficiency and service delivery.
- Demonstrates exceptional standards of honesty, integrity, and professionalism.
- Strong customer service focus with a commitment to delivering positive outcomes.
- Proven ability to effectively manage multiple tasks and competing priorities in a fast-paced environment.
- Highly organised, with the ability to accurately manage and process large volumes of documentation and administrative tasks.
- Excellent written and verbal communication skills, with the ability to interact professionally with a range of stakeholders.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
Skills Required
- Demonstrates exceptional honesty, integrity, and professionalism
- Strong customer service focus and commitment to positive outcomes
- Ability to manage multiple tasks and competing priorities in a fast-paced environment
- Highly organised with ability to accurately manage and process large volumes of documentation
- Excellent written and verbal communication skills for interacting with stakeholders
- Experience or ability to perform high-volume data entry and process manifests/consignment documentation
- Ability to liaise effectively with internal departments, customers, drivers, and external stakeholders
- Ability to respond to customer enquiries professionally face-to-face and over the phone
- Available for full-time role with 8am start times (Bundaberg East)
- Pass pre-employment checks including criminal history check and medical assessment (fitness to work, drug & alcohol screening)
What We Do
United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand. By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours. About our new owners: Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value
