Administration Assistant

Reposted 10 Days Ago
Be an Early Applicant
Ballarat, Victoria, AUS
In-Office
40-41 Hourly
Entry level
Healthtech • Social Impact
The Role
Provides reception, telephone, patient-facing, and general administrative support within a hospital department. Responsibilities include handling enquiries sensitively, supporting daily operations, maintaining confidentiality, assisting with quality improvement, and contributing to a positive patient experience. The role requires strong computer and Microsoft Office skills, professionalism, effective communication, and commitment to the hospital’s values.
Summary Generated by Built In

St John of God Ballarat Hospital is one of Victoria’s premier regional private hospitals providing an extensive range of health care services.  With 256 beds, our dedicated team of medical specialists and experienced caregivers deliver compassionate care in a welcoming modern facility. 


Our services include maternity, cardiology, oncology, hospital in the home, day surgery, inpatient and outpatient rehabilitation, and emergency care.


About the role


We are looking for a friendly, organised and professional Administration Assistant to join our team in a casual capacity, with shifts available Monday to Friday. In this varied role, you will provide high-quality administrative support while being a welcoming first point of contact for our patients and visitors.


You’ll manage reception and telephone enquiries with care and sensitivity, support the day-to-day operations of the department, and contribute to quality improvement activities that help us deliver the best possible patient experience.


If you are an experienced administrator with strong communication skills, a caring approach and a passion for providing exceptional service, we would love to hear from you.


Your skills and experience

You will have strong computer skills and confidence using a range of systems, particularly Microsoft Office, along with a demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion and professionalism.


Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

 

We can offer you 

  • Casual hourly rate: $39.88 to $41 per hour (casual loading included), plus 12% superannuation
  • Salary Packaging : As a casual employee, you can salary package a percentage of your earnings each pay period 
  • A welcoming and supportive culture 
  • A healthy work-life balance through flexible work options and well-being programs 
  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance  
  • Employee support through our dedicated free Employee Assistance Program (EAP)  
  • Innovative Professional Development opportunities 
  • Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

 

For enquiries, contact Madison Norman, Team Leader Patient Services on (03) 5320 2574

Applications will be reviewed throughout the advertising period and interviews conducted regularly – so apply today!


If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

Skills Required

  • Strong computer skills and confidence using Microsoft Office and other systems
  • Demonstrated commitment to maintaining confidentiality and handling sensitive information professionally
  • Strong communication skills
  • Caring, professional approach to patients and visitors
  • Administrative experience
  • Commitment to supporting the organisation’s mission and values
  • Influenza vaccination
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The Company
HQ: Perth
16,000 Employees
Year Founded: 1989

What We Do

St John of God Health Care is a leading Australian and New Zealand Catholic not-for-profit provider of hospitals, acute and specialist mental-health care, maternity, oncology, orthopaedic services, healthcare at home, disability support and community outreach. The organisation operates 25 facilities with more than 3,200 beds and exists to deliver compassionate, mission-driven care while supporting patients, caregivers and communities with unmet health needs.

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