Job Summary
Job Title: Admin Support Specialist
Location: Kingston, Jamaica
Department: HR/Admin
Reports To: Assigned Supervisor
Job Summary:
The Admin Support Specialist provides essential administrative support to ensure the efficient operation of the Aministration Dpt This role involves managing schedules, handling correspondence, and coordinating various administrative tasks to support daily business functions. The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks simultaneously while maintaining a high level of professionalism.
Responsibilities
Key Responsibilities:
- Administrative Support: Provide general administrative assistance including managing calendars, scheduling meetings, and preparing reports and presentations.
- Communication Management: Handle phone calls, emails, and other correspondence. Act as a point of contact between internal teams and external clients.
- Document Management: Prepare, review, and maintain documents and records. Ensure proper filing and storage of important documents.
- Office Coordination: Coordinate office activities and operations to ensure efficiency. Assist in organizing office events and meetings.
- Data Entry and Reporting: Input data into various systems, generate reports, and track performance metrics as required.
- Customer Service: Provide excellent service to internal and external customers, addressing inquiries and resolving issues in a timely manner.
- Inventory Management: Monitor and manage office supplies, including ordering and restocking as needed.
- Support for Special Projects: Assist with special projects and tasks as assigned by the supervisor or other team members.
Qualifications
Qualifications:
Education: High school diploma or equivalent; Associate's degree or higher preferred.
Experience: Minimum of 2 years of experience in an administrative support role or similar position.
Skills:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Ability to maintain confidentiality and handle sensitive information.
High attention to detail and accuracy.
Personal Attributes: Professional demeanor, proactive approach, and a positive attitude.
What the Team is Saying
What We Do
We are a top broadband communications video services provider in the US utilizing the latest technology. We serve nearly 5 million residential and business customers across 21 states with an advanced portfolio of connectivity services, including Optimum Fiber Internet, Optimum TV and Optimum Mobile.
We also operate Optimum Media, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional, and national businesses and clients, as well as hyper-local and international news networks through its News 12 and i24NEWS brands.
New to our portfolio is Juice Media. Juice is an emerging outcome focused, omni-channel customer acquisition platform.
Central to how our company operates is the idea of reinvention - fearless reinvention. And to meet the needs of our customers, we have built a company and team that is equipped to deliver on the Optimum promise and one that is reflective of the many diverse communities we serve. Optimum employees are driven, innovative, and know how to lean in and use their voices to challenge ideas and celebrate one another, understanding how they, as individuals, impact the greater team and our customers for the better.
Why Work With Us
Optimum is part of a family of brands under Altice USA covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!
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Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
