Job Summary
Job Title: Admin Support Specialist
Location: Kingston, Jamaica
Department: HR/Admin
Reports To: Assigned Supervisor
Job Summary:
The Admin Support Specialist provides essential administrative support to ensure the efficient operation of the Aministration Dpt This role involves managing schedules, handling correspondence, and coordinating various administrative tasks to support daily business functions. The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks simultaneously while maintaining a high level of professionalism.
Responsibilities
Key Responsibilities:
- Administrative Support: Provide general administrative assistance including managing calendars, scheduling meetings, and preparing reports and presentations.
- Communication Management: Handle phone calls, emails, and other correspondence. Act as a point of contact between internal teams and external clients.
- Document Management: Prepare, review, and maintain documents and records. Ensure proper filing and storage of important documents.
- Office Coordination: Coordinate office activities and operations to ensure efficiency. Assist in organizing office events and meetings.
- Data Entry and Reporting: Input data into various systems, generate reports, and track performance metrics as required.
- Customer Service: Provide excellent service to internal and external customers, addressing inquiries and resolving issues in a timely manner.
- Inventory Management: Monitor and manage office supplies, including ordering and restocking as needed.
- Support for Special Projects: Assist with special projects and tasks as assigned by the supervisor or other team members.
Qualifications
Qualifications:
Education: High school diploma or equivalent; Associate's degree or higher preferred.
Experience: Minimum of 2 years of experience in an administrative support role or similar position.
Skills:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Strong organizational and multitasking skills.
Excellent written and verbal communication abilities.
Ability to maintain confidentiality and handle sensitive information.
High attention to detail and accuracy.
Personal Attributes: Professional demeanor, proactive approach, and a positive attitude.
What We Do
We Make a Difference Because We Are the Difference!
At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers
We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.
From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
Gallery
Optimum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.


