Admin Supervisor

Reposted 15 Days Ago
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Taguig, Southern Manila District, National Capital Region, PHL
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Oversee office operations, manage administrative staff, coordinate supplies, ensure compliance, and develop policies for efficient office management.
Summary Generated by Built In
Key ResponsibilitiesOffice Operations & Facilities Management
  • Oversee daily office activities to ensure a clean, safe, organized, and productive working environment in our BGC office.

  • Manage office facilities, including seating arrangements, meeting rooms, equipment (printers, internet, air conditioning, etc.), and maintenance requests.

  • Coordinate with building administration, security, cleaning services, and other external vendors.

  • Ensure compliance with health, safety, and local government requirements (e.g., fire safety, business permits).

Administrative Team Supervision
  • Lead, schedule, and supervise administrative support staff (receptionists, office clerks, utility aides).

  • Conduct training, performance evaluations, and daily task delegation.

  • Ensure front desk and reception functions run smoothly – greeting visitors, answering calls, handling couriers.

Supplies, Procurement & Vendor Management
  • Manage office supply inventory (stationery, pantry items, cleaning materials, PPE, etc.) and place timely orders.

  • Source and negotiate with office vendors (catering, water, office supplies, IT peripherals, furniture repair, etc.).

  • Track office-related expenses and assist in budget monitoring for general administration.

Document & Records Management (General Office Level)
  • Establish and maintain an organized filing system for general office documents (invoices, memos, internal reports, personnel requests, etc.).

  • Ensure proper handling of incoming/outgoing mail, packages, and internal correspondence.

  • Support departments in document retrieval and archiving (without deep involvement in customer installment contracts).

Internal Support & Coordination
  • Act as the central point of contact for office-related employee requests (workstation issues, access cards, pantry, stationery).

  • Coordinate with HR on new hire onboarding logistics (workspace setup, ID badges, office orientation).

  • Assist finance team with petty cash reimbursement for office expenses, utility bill verification, and purchase request processing.

  • Organize internal meetings, town halls, and company events (logistics, booking, catering, materials).

Process Improvement & Compliance
  • Develop and implement office administration policies (e.g., attendance tracking for non-HR staff, visitor log, equipment usage).

  • Ensure office operations comply with data privacy rules (e.g., secure disposal of confidential documents, visitor policy).

  • Identify inefficiencies and propose solutions (e.g., digital forms, vendor consolidation, inventory automation).

Reporting
  • Prepare weekly/monthly office administration reports – supply usage, maintenance issues, budget vs actual expenses, staff attendance (admin team).

  • Report any facility or security incidents to management and follow up on corrective actions.

Qualifications & Requirements
  • Education: Bachelor’s degree in Business Administration, Office Management, or a related field.

  • Experience: Minimum 3–5 years of experience in office administration, with at least 1–2 years in a supervisory role (managing admin staff). Experience in a consumer finance, retail, or installment-based business is a plus but not required.

  • Technical skills: Proficient in MS Office (Excel, Word, PowerPoint), Google Workspace, and basic office management tools (inventory trackers, purchase requests).

  • Soft skills: Strong leadership, organization, problem-solving, communication, and ability to multitask in a BGC office environment.

  • Language: Fluent in English (written and spoken); Filipino is an advantage.

Skills Required

  • Bachelor's degree in Business Administration, Office Management, or a related field
  • Minimum 3-5 years of experience in office administration
  • At least 1-2 years in a supervisory role
  • Proficient in MS Office, Google Workspace, and basic office management tools
  • Strong leadership, organization, problem-solving, and communication skills
  • Fluent in English; Filipino is an advantage
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The Company
London
1,477 Employees

What We Do

PalmPay is building the financial superapp for Africa

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