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ob SummaryWe are seeking a dynamic Admin & Helpdesk Executive to support our commercial portfolio operations in Kolkata. The role involves providing comprehensive administrative support and helpdesk services to ensure smooth facility operations and excellent customer service delivery.
Key Responsibilities- Handle tenant inquiries and complaints via phone, email, and in-person
- Log and track service requests in system
- Coordinate with maintenance team for repairs
- Maintain tenant records and databases
- Prepare daily/weekly reports
- Manage visitor registration and access control
- Handle correspondence and documentation
- Support property management team with administrative tasks
- Graduate in any field
- 1-3 years experience in admin/customer service
- Good communication skills in English and local language
- Basic computer knowledge (MS Office)
- Customer service attitude
- Ability to multitask
Location:
On-site –Kolkata, WBScheduled Weekly Hours:
48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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What We Do
JLL Technologies (JLLT), a division of Jones Lang LaSalle, delivers market-leading technology and services to power the future of real estate. With a comprehensive portfolio of purpose-built solutions, unparalleled industry expertise and leading-edge, venture-backed companies, JLLT is transforming the way companies acquire, operate, and manage spaces.
With a growing team of some of the brightest minds in technology and real estate, our offerings help clients foster human-centric experiences and smart space utilization, enable public and private sectors to achieve net-zero emissions, simplify asset and facilities management—and so much more. And through our venture capital fund, JLL Spark, we’ve already invested $380 million in proptech innovations that are quite literally changing the built world.
