Admin Asst II

Responsibilities

• Transcription, statistics and memos.
• Prepare billings and assemble work product for distribution.
• Answers and directs incoming phone calls.
• Greets visitors.
• Open, index and sort all mail (incoming and outgoing)
• Prepares SISDAT inputs.
• Photocopying, faxing and scanning functions as needed by the service center personnel.
• Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary.
• Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities.
• Performs general filing duties.
• Assist as needed with the accounts payable and accounts receivable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with vendors and clients.
• Maintains inventory control system for supplies.
• Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems.
• Provides secretarial assistance for service center; serves as back-up support to administrative personnel.
• Maintains vacation and sick leave records.
• Operates and maintains CPU, controllers and peripherals.
• Coordinates and directs problem determination to ensure system problems are properly analyzed, reported and resolved.
• Maintains system problem log.
• Assists local/remote service center and corporate headquarters personnel in obtaining system information.
• Reports system and equipment malfunctions.
• Assists in training of personnel.
• Transmits and backs-up remote site data.
• Keys, verifies, stores, processes and retrieves alpha and numeric data.
• Prints checks, special forms and reports.
• Collates and distributes reports.
• Schedules workflow.
• Maintains system/data security as deemed necessary by Information Technology personnel.
• Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

Qualifications

• High school graduate or the equivalent combination of education and experience
• Previous clerical/secretarial experience is preferred; three to six months on-the-job training to learn the job.
• Ability to operate CPU and peripherals.
• Working knowledge of computer operations.
• Standard business machines.
• Good analytical ability and verbal communication skills
• Alphabetical and numerical filing ability.
• Accurate typing or keyboarding skills.
• Microsoft Office skills are preferred (word, excel, powerpoint)
• Ability to coordinate work flow of other clerical employees
• Must complete continuing education requirements as outlined by Crawford Educational Services.

#LI-JC3 #LI-Hybrid

About Us

Why Crawford?

Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer  a comprehensive Total Rewards package to  our employees  to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. 

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program

*The above information highlights some of the benefits currently available to eligible full-time employees.

• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.