The Role
Provide front‑desk and administrative support including client intake, scheduling, recordkeeping, communications, meeting coordination, and general office administration. Serve as first point of contact, assist with eligibility screening and follow‑up, maintain files and supplies, prepare documents, support staff projects, and ensure compliance with policies and training.
Summary Generated by Built In
Provide administrative and customer service support to ensure efficient day-to-day program operations. This role assists with client intake, scheduling, record management, communications, and general office administration while supporting staff and clients throughout the service process.
Some duties may include:
- Serve as the first point of contact for clients, visitors, and incoming inquiries.
- Provide information about programs, services, and community resources.
- Schedule appointments and coordinate client communications.
- Maintain accurate records, databases, and documentation.
- Support client intake, eligibility screening, and follow-up activities.
- Prepare, update, and distribute administrative documents and materials.
- Assist with meeting coordination, minutes, and general office administration.
- Maintain filing systems, office supplies, and reception areas.
- Provide administrative support to staff and assist with special projects as required.
- Ensure compliance with organizational policies, procedures, and training requirements.
Requirements
- Post-Secondary Education in Office Admin/ Business or related field
- 1+ Years of experience in an administrative, clerical or office support role
- Strong Organizational Skills
- Clear written and verbal communication skills
Benefits
- Competitive Wage
- Majority Employer Paid Health & Dental
- Health & Wellness Spending Account
- Annual Training & Upskilling Opportunity
- Bonus Days Off at Christmas
- Team Events
Skills Required
- Post-Secondary Education in Office Admin, Business, or related field
- 1+ years of experience in an administrative, clerical, or office support role
- Strong organizational skills
- Clear written and verbal communication skills
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The Company
What We Do
Train Alberta Inc. is an innovative online training provider committed to empowering businesses and individuals to achieve their goals through impactful training, offering a comprehensive catalogue of educational and training products.
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