Adm. Assistência Técnica

Posted 2 Days Ago
Be an Early Applicant
Várzea Paulista, São Paulo
1-3 Years Experience
Industrial
The Role
Manage technical assistance requests, process warranty orders, coordinate warranty claims internally and with customers, evaluate causes of failures, gather service costs from suppliers, track parts shipments to workshops, and maintain departmental control spreadsheets.
Summary Generated by Built In

Requisitos:

  • Ensino técnico completo em mecânica/mecatrônica ou afins;
  • Ensino Superior cursando (completo será um diferencial);
  • Sólidos conhecimentos em todo pacote office (Excel avançado);
  • Conhecimento em SAP;
  • Inglês técnico.

Responsabilidades e Atribuições:

  • Administrar demanda de pedidos de assistência técnica em Garantia;
  • Efetuar enquadramento de ordens de Garantia;
  • Receber e dar andamento no processo de garantia junto ao cliente e internamente;
  • Avaliação de causa de falha;
  • Levantamento de custos de serviços junto a fornecedores / mão de obra;
  • Realizar o acompanhamento das remessas das peças para a oficina;
  • Realizar os registro nas planilhas de controle do departamento;
  • Executar outras atividades correlatas e inerentes ao cargo.

Benefícios:

  • Convênio médico e odontológico;
  • Vale Alimentação e Refeição;
  • Vale transporte;
  • Seguro de vida;
  • PPR.

Top Skills

Excel
The Company
HQ: Frankenthal
7,233 Employees
On-site Workplace
Year Founded: 1871

What We Do

ABOUT KSB

KSB is one of the world’s leading suppliers of pumps, valves and related systems.

KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.

KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.

KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.


KSB IN THE MEDIA
www.facebook.com/KSB.Company
www.twitter.com/KSBcompany
www.youtube.com/user/ksbcompany
https://www.instagram.com/ksbcompany/


FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:


• Pumps and valves for industrial applications


• Comprehensive KSB services and original spare parts


• Pumps, valves and systems for building services


• Automation and drive solutions


• Pumps, valves and systems for renewable energy applications


• Slurry pumps for mining, suction dredgers and the oil sand industry


• Pumps, valves and systems for water applications


• Pumps, valves and systems for waste water applications


• Pumps, valves and systems for energy applications

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