Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.
The Review Operations team — a group within Snap’s Platform Integrity and Operations organization — focuses on moderating publicly facing content on Snapchat. It’s our job to keep each Snapchatter’s experience safe, whether that is engaging with a Snap on Spotlight, a creator on Discover or an advertisement served between friend’s Stories. Our team assesses broadly distributed content against our Community Guidelines, Terms of Service, and Product-specific policies. Together, with our Product and Engineering counterparts, our Moderation team reinforces our Community Guidelines across content types, every day. This team empowers Snapchatters to have safe, relevant and engaging experiences with content on Snapchat.
We’re looking for an Ad Review and Integrity Specialist to join the Ad Review & Integrity team at Snap Inc!
What you’ll doAs a member of the Ad Review & Integrity team, you will ensure quality review and approval of Snap Ads submissions. Working from our London, UK office, you’ll collaborate with the Snap Ads team to help create a seamless approval process for Snapchatters submitting ads. Additionally you will:
Review all Snap Ad submissions to ensure the ads abide by our creative policies and technical requirements
Manage the approval tool queue and prioritize all Snap Ad reviews within the identified team SLAs
Provide advertiser and sales support via Salesforce for ad policy inquiries, rejection clarifications and expedite requests
Escalate questionable ads and creative trends to leadership
Collaborate with internal and external stakeholders to create a consistent review experience for our Snapchat partners
Enhance our operational workflows via process and policy improvements
Drive successful projects and tooling initiatives
Identify automation opportunities to ascertain and mitigate risk
Perform analysis on existing and newly emerging fraud patterns, drive risk assessments of
Anticipate fraud risks / trends, provide escalation management, negotiate with decision makers, and balance business needs versus technical constraints
Excellent verbal and written communication skills
Ability to work both independently and collaboratively, with minimal oversight
Ability to organize and prioritize assignments effectively
Strong interpersonal skills to be able to work with various team members throughout the company
Meticulous attention to detail, as well as an understanding of mobile advertising delivery processes
Flexibility to work any assigned shifts which may include early mornings, late evenings, and weekends
Customer-driven with a passion for supporting Snapchatters
Experience in analyzing datasets, and delivering actionable insights
Experience working in Salesforce, Zendesk or similar CRM, Google Sheets ,Slides, Looker, SQL and Big query knowledge
Experience identifying, analyzing, and mitigating fraudulent activities within digital advertising and payment systems.
Bachelor’s degree or job related equivalent experience in lieu of degree
If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.
At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
What the Team is Saying
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What We Do
We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.
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Snap Inc. Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our “default together” approach is an 80/20 model where we are asking team members to spend 80% of the time, on average, in the office, with the remaining 20% of the time spent remote.
