Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Plantation, FL, USA
Hybrid

AD Product Manager

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Our Opportunity:

Chewy is looking for a dynamic AD Product Manager to join our Retail Operations Systems and Services team in our Florida or Seattle office. The Retail Operations Systems and Services team is redefining the applications and services used by our B2B partners and Chewy’s Merchandising business and operations teams. This team is expected to set the standard for optimization and automation of essential processes to continue exceeding customer expectations. We are on an exciting journey building a world-class platform from the ground up to support our vendor operations and are looking for a product leader with a builder mentality and passion for working backwards from customer problems to find innovative solutions.

As a AD Product Manager, you will be responsible for defining and executing the product strategy based on a deep understanding of customer needs, collaborating closely with cross-functional teams, and ensuring the successful delivery of new features that meet the unique needs of our internal and external partners. You will be a thought leader, own the end-to-end product lifecycle, from ideation through delivery, using your expertise in data analysis, user experience design, and market research to win long-term customer trust and achieve business growth, while maintaining knowledge on industry innovations, trends, and best practices. This role requires a strategic thinker with a proven track record of delivering successful products to drive innovation, scalability, and maintainability while collaborating with our internal engineering/IT teams.

What You will Do:

  • Use your customer first mindset to develop and execute a product strategy, aligning with Chewy’s mission and goals to deliver best-in-class customer experiences.
  • Work closely with B2B partners, internal teams, and other stakeholders to gather requirements, prioritize features, and ensure their successful implementation in our vendor portal.
  • Create and maintain a multi-year product roadmap and prioritized product backlog, ensuring the product vision aligns with customer and business goals.
  • Imagine and explore the feasibility of bold, new ideas that would be impactful to our customers and improve the user experience, while meeting unique workflow and collaboration requirements.
  • Define and analyze measures of success (KPIs) for new features and enhancements, transforming these customer and business insights into clear requirements for product enhancements and new features.
  • Create mechanisms to track progress and deliverables related to the product/feature suite you own across all tech and non-tech tracks.
  • Monitor performance of your product(s) and measure impact of product enhancements; communicating impact clearly across the organization to drive prioritization.
  • Exhibit a strong sense of ownership and superior communication skills.

What You will Need:

  • 7+ years of progressive experience in product management or related fields, with 5+ years in Product Management; eCommerce experience preferred.
  • BS in Business, Marketing, Computer Science, Engineering, or a related field; MBA or equivalent preferred.
  • Excellent analytical skills with demonstrated experience turning data into actionable insights.
  • Experience working on greenfield ideas from concept-to-launch as well scaling businesses and features while dealing with ambiguity.
  • Excellent communication and collaboration skills with aptitude to analyze, communicate and present metrics, plans and decisions effectively to support recommendations across a large organization.
  • Position may require periodic travel (2-3x/year).

Bonus (if applicable):

  • MBA, Masters in Analytics, or equivalent advanced academic degree
  • Project Management Certification
  • Lean Six Sigma tool set
  • Advanced SQL skills
  • Advanced Tableau skills

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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