We are hiring fantastic humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find yourself on a career path alongside other incredible people-like yourself. You'll join a team that values everything you do, who you are, and the goals you've set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you, do it. Sounds simple, but we love it.
Our Opportunity:
Chewy is hiring a Director of Product Management to help us redefine the Pharmacy operational workflows to improve customer delivery experience while ensuring compliance, quality care and drive operational efficiency. You will develop the product roadmap and lead a group of product and program managers to translate business needs into requirements for product designers and engineers. You will track important metrics and monitor trends from production usage to guide ongoing improvements.
What You'll Do:
- Define Product Strategy & Roadmap: Understand pharmacy needs, industry trends, customer difficulties, and business goals to build a compelling vision and strategy for pharmacy-related products and services
- Operations Optimization: Identify inefficiencies and challenges within pharmacy operations (workflows, systems, processes) and translate these into actionable product requirements and solutions
- Product Development & Launch: Lead the product development lifecycle from ideation to launch and beyond, collaborating with engineering, build, and other teams to deliver high-quality solutions
- Partner Management: Engage effectively with internal teams (e.g., leadership, client services, engineering, legal, compliance) and external partners (e.g., healthcare providers, customers, regulators) to gather feedback, communicate product plans, and drive adoption
- Compliance & Risk Management: Ensure that products and operations adhere to all relevant regulations and standards, state pharmacy laws, and federal guidelines
- Performance Monitoring & Analysis: Define and track critical metrics to measure product success, analyze data for insights, and identify areas for continuous improvement
- Team Leadership & Development: Manage and mentor a team of product managers, business analysts, or other specialists, encouraging their professional growth
What You'll Need:
- 12+ years of digital product management or a comparable domain
- BS in Computer Science, Engineering, Business, or an equivalent area, or equivalent experience
- Demonstrated history of successful direct people leadership experience
- Direct experience working with health information management tech
- Demonstrated ability to conceptualize, develop, deliver and scale products or services that deliver measurable customer & business benefit
- Proven track record of delivering projects from start to finish, both through a team and as individual contributor
- Comfortable with the "storytelling" of product, crafting of a vision that speaks to a customer based on qualitative data and backed by quantitative data + customer insights
- Excellent written and verbal communication skills, strong sense of ownership, urgency and drive, and a collaborative work style
- Excellent analytical abilities with demonstrated experience turning data into actionable insights
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Position may require travel
Bonus:
- Healthcare experience
- E-commerce experience
Hub Locations & Work Arrangement
- Locations: Bellevue, WA | Boston, MA
- Hybrid Model: 3-4 days per week in your local hub office
- Remote: This role is not eligible for remote work
The base salary range for this role is $204,500 - $300,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone. Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time. With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
