Ad Ops Specialist

Posted 29 Days Ago
Be an Early Applicant
Hiring Remotely in Lusail, Az̧ Z̧a‘āyin, QAT
Remote
Mid level
Software
The Role
Execute and optimize digital ad campaigns across the Retail Media stack (Topsort). Coordinate campaign setup, troubleshoot technical and bidding issues, monitor pacing and budgets, analyze performance data to improve delivery and monetization, and support Account Managers with technical diagnostics.
Summary Generated by Built In
🚀 Welcome to Your Next Adventure!
The Ad Operations Specialist is the technical backbone of the media team, owning the backend of our Retail Media tech stack (Topsort). This role is responsible for the flawless execution, monetization, and daily optimization of all digital ad campaigns (Banners, Sponsored Products). They ensure that the strategy set by leadership is translated into high-performing, error-free live campaigns.

🛠 What You’ll Get Your Hands On:

  • Campaign Orchestration & Implementation: Support with the coordination and implementation of incoming campaign briefs across Snoonu’s ecosystem, moving requests smoothly from initial brief to setup.
  • Technical Troubleshooting & Diagnosis: Act as the primary technical point of contact for AMs to investigate campaign anomalies, delivery bottlenecks, or auction issues within the Topsort backend.
  • Pacing & Yield Optimization: Monitor live campaigns daily to ensure optimal budget delivery—mitigating under-spend or sudden budget exhaustion.
  • Performance Engineering: Analyze system data to identify why specific food listings or search placements are losing bids, providing actionable solutions to improve client delivery and platform monetization.

🧙‍♂️ The Magic You Bring
  • Proficiency with Retail Media backend technologies (such as Topsort or similar platforms).
  • Strong analytical mindset to evaluate system and bidding data.

✨ Bonus Points if You Have:
  • Quick problem-solving abilities and a troubleshooting-oriented mindset.
  • Strong communication skills to collaborate with Account Managers and other teams.

Inside Snoonu’s Universe
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing
To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On
To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Be Customer Obsessed: “Focus on the customer and all else will follow.”
Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”
It's All About People: “Be a team player; together we are stronger.”
Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

🌐 Global Vibes – Collaborate with a worldwide crew.
🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.
🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified
We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence
Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters
We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword
At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together
Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!

Skills Required

  • Proficiency with Retail Media backend technologies such as Topsort
  • Strong analytical mindset to evaluate system and bidding data
  • Experience with campaign setup, pacing, and yield optimization
  • Strong communication and troubleshooting skills
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The Company
HQ: Doha
1,172 Employees
Year Founded: 2019

What We Do

Welcome to Snoonu, Qatar's leading tech innovator. Founded by Hamad Al-Hajri in 2019, Snoonu is your go-to app for online shopping, food and grocery delivery, pharmacy needs, and more. At Snoonu, we're not just revolutionizing convenience but pioneering it. Our super-app offers 11 essential services in one place, from quick meals to urgent pharmacy runs, grocery shopping, and even a personal picker (Snoosend). We're here to make your life easier and inspire you with our constant drive for innovation. But we're more than just a company; we're a vibrant community driven by a shared vision to harness technology for societal betterment. Join a team that doesn't just participate in the future of Qatar's economy but shapes it. Here, being extraordinary is our everyday standard. By using our services, you're not just making your life easier; you're contributing to the growth and convenience of our community. With our app, convenience is just a tap away. Experience the ease of having anything delivered to your doorstep. Embark on this exhilarating journey with us and be part of Qatar's next big success story. Visit us: ★ Website: https://snoonu.com ★ Instagram: https://www.instagram.com/snoonu/ ★ Twitter: https://twitter.com/snoonu_qa ★TikTok: https://www.tiktok.com/@snoonu ★ Facebook: https://www.facebook.com/snoonu.qa/

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