Ad Ops Manager

The purpose of this role is to effectively manage the implementation and execution of Ad Ops strategies and the day-to-day communication with clients to help achieve their goals.

Job Description:

Responsibilities

• Ensures digital campaigns are trafficked effectively to achieve expected performance targets
• Owns implementation of Ad Operation recommendations and is responsible for troubleshooting within platform (e.g. CM360) 
• Ensures campaigns are set up correctly and ad creative are in the correct format 
• Proactively reviews and manages client data to ensure optimal performance on all campaigns 
• Tracks and reports on campaign results, gathers data analysis and participates in weekly calls 
• Identifies non-compliance with established taxonomies and initiates correction processes to ensure data consistency 
• Oversees the campaigns' performance against client key performance indicators 
• Develops and maintains relationships with client team and other disciplines to nurture performance growth 
• Drives effective client relationships with accurate and timely performance communication 
• Delivers accurate campaign setups and thorough testing 
• Manages and prioritizes the executive and analyst workflow 
• Ensures best in class delivery of Ad Ops work 
• Builds strong relationships across client services team and with client 
• Delivers ongoing training to the team to ensure consistent and industry-leading expertise around ad serving platforms and other relevant technology 
• Communicates and manages relationships with internal and external clients 
• Communicates and manages relationships and training with media partners 
• Ensures all campaigns are trafficked in compliance with established data taxonomies 
• Provides subject matter expertise in at least one connected tech stack (i.e. Google) 
• Deploys site side tracking across multiple tag management solutions (e.g. GTM) 
• Supports operational activities and drives excellence in customer service through accurate and consistent delivery and supplier operations 
• Supports a culture of operational excellence in all client operations processes and activities. 
• Supports the team in running analysis and problem-solving sessions to improve day-to-day work and support in resolving issues with the broader business 
• Collaborate with 3rd party suppliers, including digital agencies and partners 
• Develops key media owner and senior client relationships to enhance our offering 
• Uphold a positive working culture, ensuring the organization is recognized for maintaining a strong reputation with all internal and external stakeholders 
• Ensure monthly reporting and insights sessions take place and that the actionable outcomes are implemented by specialists. 
• Attend key client meetings with campaign managers. 
• Drive effective collaboration across account manager teams. 
• Integrate and articulate digital thinking, platforms and solutions within the planning teams 
• Establish innovative shared strategy products and processes.  
• Technical Capabilities is must in CM360 and Excel 

Nice to have: 

• DV360 

  GA4 

  GTM 

   

Location:

Sandton

Brand:

Amplifi

Time Type:

Full time

Contract Type:

Permanent