Ad Operations Specialist

Ad Operations Specialist

Location: London, United Kingdom (Hybrid Position, required to be in the office 2 days per week)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role: Launching Our New Display Advertising Product

We are looking for a highly motivated and accountable Ad Operations Specialist to join our team. This is a newly created, globally-focused role critical to the success of our recently launched display advertising product. You will be the linchpin for campaign execution, working closely with our Product team, internal stakeholders, and our partners at Google.

What You'll Be Doing: Key Responsibilities

• Campaign Execution: Launch and manage display advertising campaigns within Google Ad Manager (GAM), ensuring flawless setup and deployment.
• Quality Assurance: Rigorously QA all display campaigns for accurate targeting, creative implementation, and overall technical integrity.
• Technical Optimization: Collaborate directly with Google and internal Product teams to adapt and enhance GAM functionality for optimal campaign performance and delivery.
• Documentation: Produce necessary campaign documentation, including post-launch screenshots.
• Issue Resolution: Act as the primary escalation point for technical issues, providing swift and effective support to both clients and media agencies.
• Global Delivery: Take full accountability for the timely launch and delivery of multiple campaigns across various global time zones.

Who We're Looking For: 

• Experience: Minimum of 2 years of hands-on experience in a dedicated Ad Operations role.
• Platform Expertise: Proven working experience with Google Ad Manager (GAM) is essential.
• Project Management: Exceptional ability to multitask and effectively manage multiple, concurrent campaigns with precision.
• Accountability: A strong sense of ownership and accountability for campaign setup, delivery, and performance deadlines.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year

• Focus on mental health and well-being:

  • Company-paid therapy sessions through SpringHealth

  • Company-paid subscription to Headspace

  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

• Paid parental leave

• Generous paid vacation + time off for your birthday

• Paid volunteer time

• Focus on your career growth:

  • Development Dollars

  • Leadership development

  • Access to thousands of on-demand e-learnings

• Travel Discounts

• Employee Resource Groups

• 5 weeks paid vacation

• Private health & dental insurance

• Income protection and life assurance

• Employee Assistance Program - including 24/7 GP & free legal advice

• Pension plan contributions

• Discounted gym membership

• Bike2Work

• Season ticket loan

• Social events & Thursday happy hours

• Free lunch 2 days per week 

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.