Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
The Ad Operations Specialist is responsible for the successful execution of campaigns across multiple product lines and content management systems ensuring advertising campaigns are implemented accurately and on time. This individual will have strong attention to detail, be flexible, be able to manage constantly changing deadlines/requirements and work in a fast-paced environment. The successful candidate will monitor and track changes in the schedule for advertising campaigns including creative changes, targeting changes or other changes in the campaign delivery. The Ad Operations Specialist contributes to the successful deployment of advertising campaigns working collaboratively across internal departments to fulfill contract obligations.
What You’ll Do
- Ability to work across multiple content management platforms for deployment of advertising campaigns across a range of accounts and products.
- Ongoing communication with internal Client Success Managers to ensure successful deployment of campaigns.
- Review and understand all contract obligations as it relates to execution of advertising campaigns.
- Attend weekly status meetings for awareness of new campaigns or changes to existing campaigns.
- Daily prioritization of work based on constantly evolving deadlines, to ensure ad deployment deadlines are met.
- Able to plan and be proactive in ensuring compliance with out-of-market dates, changes in creative or changes in where a campaign is scheduled to run.
- Perform quality checks of campaign set-up for self and other team members.
- Ensure process adherence and identify opportunities for process improvement.
What We Need
- Bachelors Degree
- Minimum of 1 year experience in Ad Operations or Ad Scheduling
- Proficient in Microsoft Excel and Word
Desired Qualifications
- Experience with BroadSign or similar Content Management Systems a plus.
- Experience with advertising agencies or pharmaceutical marketing a plus.
- Experience with SalesForce and/or JIRA a plus.
What You'll Need to Succeed
- Critical thinker with strong written and verbal communication skills.
- Interpersonal skills – ability to work closely with multiple teams.
- Detail-oriented – strong attention to detail a must. Must be able to keep the details of multiple brands across multiple product lines well organized.
- Problem Solver—ability to identify issues and proactively make recommendations for resolution.
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Named A Best Place to Work Across Multiple Prestigious Platforms! Read More
- Featured on Built In's article "Companies That Pay Well". Read More
- Now Culture Content Certified by VentureFizz. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Top Skills
What the Team is Saying
What We Do
At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
