As an Ad Operations Specialist, you will help support Uber’s US advertising business by partnering with Strategic Vertical advertisers to manage rider and eats campaigns. As in-country support, you will work closely with sales and cross-functional teams to help brands achieve their marketing objectives across Uber’s advertising platforms.
The ideal candidate has strong Ad Operations experience, particularly managing display and video activation, performance-driven campaigns, along with broader experience in optimization and strategy. This person should be comfortable managing complex campaigns, analyzing performance, identifying opportunities for improvement, and partnering with commercial teams to drive advertiser growth through upsells.
What You’ll Do- Own end-to-end campaign setup, ad trafficking, QA, monitoring, optimization, and troubleshooting across Strategic Verticals or similar advertisers
- Closely monitor campaign performance and proactively optimize toward advertiser KPIs, including ROAS and other performance objectives
- Serve as a digital media expert with the ability to flawlessly manage a high volume of campaigns across ad servers, sponsored products platforms, and other advertising technology
- Execute multi-tier campaigns across various buying strategies, objectives, audiences, and ad formats
- Partner closely with Partner Managers to provide campaign insights, optimization recommendations, and strategic guidance
- Proactively identify opportunities to scale successful campaigns and drive incremental advertiser investment
- Support the US Ad Ops Manager in overseeing and coordinating our offshore operational team
- Participate in cross-functional projects and initiatives to improve processes, workflows, advertiser experience, and the overall growth of Uber Advertising
- 2+ years of experience in Ad Operations, AdTech, digital advertising, performance marketing, or equivalent experience at a data-driven, tech-savvy company
- Bachelor’s degree or equivalent practical experience
- 4+ years of experience in operations at a media network or ad agency, media platform, retail media network, or large advertiser preferred
- Experience managing large-scale media campaigns including display/video across multiple ad formats and buying strategies.
- Strong understanding of digital campaign management fundamentals including; media planning, budget management, targeting, bidding, pacing, and optimization
- Proactive approach to campaign management; quickly identify underperforming campaigns, isolate root causes, recommend solutions while balancing competing priorities and move quickly in a rapidly changing environment
- Experience analyzing campaign performance in spreadsheets or BI tools, exposure to SQL with ability to query complex datasets, APIs, process automation
- Ability to identify and communicate opportunities that drive advertiser growth, including incremental budget and campaign expansion opportunities
- Previous experience with Google Ad Manager (GAM), Criteo, or other ad-serving platforms plus familiarity with Salesforce or other CRM systems
- Technical proficiency with third-party tracking, ad verification tools (e.g., DoubleVerify, IAS), and MMPs (e.g., AppsFlyer, Adjust)
- Ability to work cross-functionally with Sales, Account Management, Inventory, Measurement, Product, and other operational teams
- Track record of building SOPs, QA frameworks, and playbooks, as well as supporting operational readiness programs for new ad capabilities
- High standards and a bias toward action. You proactively seek out the context and information needed to move work forward, push for clarity and delivery, and maintain a high bar for your own contributions and those of the teams you partner with
For New York City, NY-based roles: The base salary range for this role is USD $106,000 per year - USD $118,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $106,000 per year - USD $118,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 2+ years of experience in Ad Operations, AdTech, digital advertising, performance marketing, or equivalent experience at a data-driven, tech-savvy company
- Bachelor's degree or equivalent practical experience
- 4+ years of operations experience at a media network, ad agency, media platform, retail media network, or large advertiser
- Experience managing large-scale display and video media campaigns across multiple ad formats and buying strategies
- Understanding of media planning, budget management, targeting, bidding, pacing, and campaign optimization
- Experience analyzing campaign performance using spreadsheets or BI tools
- Exposure to SQL, complex dataset queries, APIs, and process automation
- Experience with Google Ad Manager, Criteo, or other ad-serving platforms
- Familiarity with Salesforce or other CRM systems
- Technical proficiency with third-party tracking, ad verification tools, and mobile measurement partners
- Ability to work cross-functionally with Sales, Account Management, Inventory, Measurement, Product, and operational teams
- Experience building SOPs, QA frameworks, playbooks, or operational readiness programs
- Ability to identify and communicate advertiser growth, incremental budget, and campaign expansion opportunities
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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