Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati, OH
Hybrid Schedule: 4 days in office/1 day at home weekly
Job Summary
The Ad Operations Quality Specialist (QA) plays an important role in ensuring the quality of client digital ads. The primary responsibility will be to support the development delivery process by creating, improving, and executing test plans and performing manual QA across our digital programs. As a Quality Specialist, you will partner with developers and global/regional product owners to analyze requirements and execute test plans. You will gain an understanding of QA testing, how our sites function, the software development lifecycle, and agile project management.
What You Will Do
- Work with developers and product owners to understand product requirements and develop strategies for testing them
- Coordinate and execute testing activities
- Perform regular regression testing and post-production validations
- Partner with developers to debug and test issues in real-time
- Review business requirements, test and certify changes for production readiness
- Review and debrief end-to-end functional and integration test results with stakeholders
- Promptly escalate any issue which affects product delivery and quality of production release
- Work closely with the developers to test new features/enhancements, collaborating with them to iron out finer business requirements
- Leverage Tools to help with automated testing and proactive quality control of the websites
- Obtain knowledge of publishing platforms to assist in troubleshooting
What We Need:
- Prior related training or on-the-job experience
- Ability to learn new platforms and tools quickly
- Problem-solver and critical thinker
- Detail Oriented
Desired Qualifications
- 1+ years experience with web & product development and working with technical projects & products
- Familiarity with web technology and product testing
- Experience with project management
What You Will Need to Succeed
- Exceptional organizational skills and ability to juggle competing priorities
- Ability to quickly learn the digital products
- Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
- Strong interpersonal skills – ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
What We Offer:
We know you bring your whole self to work every day. That is why we are committed to providing modernized benefits and cultural perks to our teammates. We offer competitive compensation, comprehensive and affordable benefits, flex time off to rest and charge, where applicable, a hybrid work model, mental & emotional wellness resources and coaching, 401K and more.
About PatientPoint:
PatientPoint® is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year. Learn more at patientpoint.com.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
What the Team is Saying
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What We Do
We build amazing, technology enabled solutions that make every doctor-patient engagement better, so patients can live longer, healthier lives. We provide digital, in-office patient education solutions at no cost to 140,000 physicians by partnering with healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, Bristol Myers Squibb and more.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
