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85053, Phoenix, AZ, USA
In-Office
Entry level
Events
The Role
Seasonal actor performs immersive character roles in themed attractions, using improvisation, voice and physicality to engage guests, deliver timed scares, integrate props and effects, follow safety protocols, and collaborate with cast and crew to maintain a high-quality guest experience during the seasonal run.
Summary Generated by Built In

Actor  – Seasonal

📍 Phoenix AZ  | Seasonal | Sept - Nov

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Job Summary
As a Seasonal Actor at our attractions and special events, you will play a pivotal role in delivering electrifying, immersive, and memorable experiences for every guest. You will fully embody your assigned character, performing with energy and authenticity to evoke genuine thrills, excitement, and engagement. Working collaboratively with fellow cast and crew, you will help maintain a consistently immersive environment, ensuring every visitor leaves with unforgettable memories.

Key Responsibilities

Performance and Character Immersion

  • Inhabit your assigned character fully, maintaining a consistent and authentic persona whenever visible to guests.

  • Use strong improvisational skills to engage spontaneously and convincingly with guests.

  • Adjust your performance in real time based on guest reactions and supervisor feedback.

Guest Experience and Interaction

  • Deliver well-timed scares or character interactions to guide guest flow and maintain pacing.

  • Incorporate creative ad‑libbing and unscripted moments to create personalized guest experiences.

  • Use voice, physicality, and stage presence to support the story and heighten excitement.

Attraction- or Event-Specific Performance

  • Tailor performance style to the specific theme, storyline, and atmosphere of your assigned area or maze.

  • Integrate props, set pieces, and environmental effects into your performance safely and effectively.

Teamwork and Adaptability

  • Take direction from supervisors and adapt to role changes based on event needs and guest volume.

  • Communicate and collaborate with fellow actors, operations, and technical staff to support smooth, high-quality show operations.

Safety and Compliance

  • Remain alert to safety concerns, guest issues, or policy violations and report them promptly.

  • Follow all safety procedures, costume and makeup guidelines, and operational protocols to protect yourself, your team, and our guests.

Qualifications

Position Requirements

  • Must be 18 years of age or older at the time of hire.

  • Must be legally authorized to work in the United States; employment eligibility will be verified through E-Verify.

  • Must be available to work evenings, weekends, and holidays as required by event schedules.

  • Comfortable working in dark, loud, and themed environments with strobe effects, fog, and close guest interaction.

Compensation & Employment Details

Employment Type: Seasonal/Temporary
Expected Season Duration: End of Sept –Beginning of November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

Arizona law requires disclosure that this is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law, including the Arizona Civil Rights Act (A.R.S. § 41-1463).

Applicants with disabilities may request reasonable accommodations by contacting [email protected]

Skills Required

  • Must be 18 years of age or older at time of hire
  • Legally authorized to work in the United States; employment eligibility verified through E-Verify
  • Available to work evenings, weekends, and holidays during the operational season (end of Sept - beginning of Nov)
  • Comfortable working in dark, loud, themed environments with strobe effects, fog, and close guest interaction
  • Strong improvisational skills and ability to adjust performance based on guest reactions and supervisor feedback
  • Ability to follow safety procedures, costume and makeup guidelines, and operational protocols
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The Company
HQ: Denver, CO

What We Do

Thirteenth Floor Entertainment Group is a themed immersive entertainment company, with primary operations in the Halloween space.  We are the only company in the country to produce haunted house attractions on a national scale, with locations in Denver, Austin, Los Angeles, Chicago, Green Bay, Nashville, New Orleans, Phoenix and San Antonio.  

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