Activation Lead

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Doral, Florida, USA
In-Office or Remote
Mid level
Consumer Web • eCommerce • Payments • Software
The Role
Own post-go-live activation to convert setup into recurring online transactions. Test manual interventions, diagnose account gaps using Snowflake/dashboards, run 30-90 day incubation milestones (catalog, pricing, logistics, offers, buyer-seller connections), and hand off repeatable plays to Product/Implementation while influencing clients and internal teams.
Summary Generated by Built In

About Us

Koronet is the leading software company for vertical software, B2B e-commerce, and payment solutions within the floriculture industry. Our solutions include multiple ERP SaaS offerings and an e-commerce platform that enables end-to-end transactions across the B2B supply chain. Our mission is to become the most widely used system for the global floriculture supply chain. The company is backed by Radian Capital, a New York City-based equity fund with over $1 billion in assets under management.

Axerrio represents Koronet's European software and e-commerce solutions. The Axerrio team focuses on rapidly growing its market share among flower and plant trading companies with a small but expanding team. Our products include a SaaS ERP, a B2B e-commerce solution, and procurement management tools. Every day, thousands of users rely on our systems to run their businesses.


About the Role

The customer lifecycle at Koronet moves through Implementation → Activation → Business Review. Implementation ends at go-live + 90 days. Activation is the space between go-live and the moment a newly active account converts its setup into real, recurring online transaction volume. This role owns that space.


Mission

Increase online transaction volume across eSuite/Core and e-commerce accounts — not by generating new demand, but by getting every active account to actually use what it already has available. The mandate is usage growth in existing accounts (offline to online).


What You Will Do

Your obsession should be: "what makes this account transact more online."

  • Hack first, systematize later. Before asking Product to build something, you test manual adjustments on real accounts (pricing, catalog, buyer-seller connections, outreach, etc.) and prove what works. Once something works consistently, you hand it off as a documented play for Product/Implementation to scale.
  • Diagnose with data, not instinct. Use Snowflake/dashboard data to compare account and branch performance (GMV, number of buyers, box vs. bouquet mix, K2K usage, online vs. offline percentage) and identify specific, actionable gaps per account — not generic advice.
  • Work the incubation milestones. In the first 30–90 days post go-live, actively work on: listing/catalog quality, price competitiveness, logistics/delivery reliability, special offers, buyer/seller connections, and supply-demand fit.
  • Influence, not just execute. Comfortable pushing an idea with a client or internally with Product — not just documenting a problem and waiting.


This Role Is NOT

  • A marketing/growth/demand-generation position. Traffic and campaigns don't move the needle in this market — the ceiling of reachable buyers per account is too low for performance marketing to pay off. Explicitly excluded.
  • A Digital Transformation consultant role. Flagged directly as a risk: "you end up with a consultant instead of an executor." This role works hands-on inside real accounts — the deliverable is not a strategy deck.
  • A configuration/deployment profile. Implementation already owns configuration, training, and go-live coordination. This role starts where that ends.


Ideal Profile

  • E-commerce onboarding specialist or Account Manager from a transactional B2B-SMB digital platform (e.g. MercadoLibre, DoorDash, Rappi, or a B2B fintech), someone whose compensation was tied to growth in client transactions — not number of accounts or users.
  • B2B experience specifically at SMB scale — not enterprise SaaS, not mass B2C. The "get millions of leads" playbook doesn't apply here; the ceiling per account is a few hundred buyers.
  • Comfortable working with data (Snowflake/dashboards) to diagnose account-level gaps, rather than applying generic best practices.
  • Nice to have: prior experience in agriculture, flowers, perishables, or wholesale distribution — understanding the operational reality of a wholesaler from the ground up.
  • Bilingual Spanish/English — the role works with a Latam-based team and US-based clients.

Where We Look

The target pool is people who have done concrete activation/transaction-growth work on transactional B2B-SMB platforms — not brand marketers, not enterprise AMs, not management consultants.


What We Offer

  • Remote-first team: work from anywhere.
  • Training, mentorship, and room to grow into senior roles.
  • English classes and professional development support.
  • A collaborative culture where your ideas are welcome — and can become reality.
  • Competitive salary based on experience.
  • Full-time, indefinite-term contract.


Why Join Koronet

  • Global and Remote-First: Work with a diverse team across the Americas and Europe, with flexibility to work from anywhere.
  • Ownership Culture: We foster an environment where each team member takes ownership and is empowered to contribute to the company's success.
  • Growth & Development: We support continuous professional growth and offer financial assistance for technical certifications and other learning opportunities.
  • Compensation: Competitive salary and an indefinite contract, with salary negotiable based on experience.


If you're passionate about making an impact and growing with a dynamic, remote-first company, we want to hear from you!

Skills Required

  • Experience growing transactions on transactional B2B-SMB platforms
  • B2B SMB account management or onboarding experience (transaction-focused)
  • Comfortable working with data and dashboards, specifically Snowflake
  • Hands-on experimentation: run manual account adjustments and document repeatable playbooks
  • Experience optimizing catalog/listing quality, pricing, logistics, and buyer-seller connections
  • Bilingual Spanish/English
  • Prior experience in agriculture, flowers, perishables, or wholesale distribution
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The Company
HQ: Doral, Florida
153 Employees
Year Founded: 2010

What We Do

Koronet is the leading vertical SaaS, B2B e-commerce, and payments software company serving the $50 billion annual global B2B floral industry. Our solutions include an inventory and operations management platform and an e-commerce network that facilitates end-to-end transactions throughout the supply chain. By supporting many of the largest businesses in the industry, we help keep florists' shelves stocked, weddings beautifully bloomed, and Valentine’s Day vibrant. At Koronet, we are proud to be the parent company of some of the most trusted ERP, operations, and e-commerce solutions in the floral industry, including Komet Sales, Axerrio, and UNOSOF. With teams spread across Florida, Ecuador, Argentina, Uruguay, the Netherlands, and Colombia, our reach is truly global. Through our expansive network of partners, we connect hundreds of flower growers, importers, and wholesalers, who together represent a significant portion of the global floral market. Our mission is clear: to unify the floral supply chain by delivering mission-critical business operations solutions that power the largest B2B e-commerce network in the industry. Backed by a leading growth equity fund, we continue to expand rapidly across North America and Europe, growing both organically and through strategic acquisitions.

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