While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
As an Acquisition Account Manager supporting SPP Canada, you will build a high-value new business pipeline and turn promising opportunities into lasting client partnerships. You will work with leading organizations across Canada to understand their goals and bring together branded merchandise, employee engagement kits, promotional programs, design, sourcing, fulfillment, and ecommerce solutions. This is an opportunity for a driven, consultative sales professional to own the full acquisition cycle, shape creative solutions, and make a visible impact on growth and profitability.
What you’ll be doing:
Build and manage the SPP Canada business development pipeline, with accountability for invoiced new business targets.
Prospect, qualify, and win new accounts, with a focus on Canada’s Fortune 500 companies and other strategic targets.
Use a consultative approach to uncover customer needs and position full-service solutions across design, sourcing, fulfillment, and ecommerce.
Own opportunities through the sales cycle, including proposal development, pricing strategy, negotiation, contracting, and close.
Develop and deliver compelling pitches, proposals, merchandise concepts, program strategies, and stakeholder updates.
Lead RFP responses independently or in partnership with Staples Canada, SPP Global, and headquarters teams.
Ensure proposals reflect effective messaging, competitive pricing, and gross margin requirements.
Partner with Sales, Marketing, Merchandising, Creative, Graphics, Account Services, and Sales Enablement to accelerate opportunities and maximize profitability.
Coordinate a smooth transition and onboarding experience for newly acquired clients.
Maintain accurate pipeline, sales activity, opportunity tracking, and revenue forecasts in Salesforce.
What you bring to the table:
A proactive, acquisition-focused mindset and the resilience to thrive in a fast-paced, target-driven environment.
Strong lead generation, prospecting, and client acquisition capabilities.
A consultative selling style that uncovers business needs and translates them into relevant, multichannel solutions.
The ability to build credibility with corporate clients and stakeholders in Marketing, Human Resources, and Procurement.
Clear, persuasive communication and presentation skills for pitches, proposals, and executive-level updates.
Sound business judgment, strategic thinking, and negotiation skills, with attention to revenue and margin.
Market awareness and curiosity to identify emerging trends, new verticals, and growth opportunities.
A collaborative approach to working across design, merchandising, sourcing, sales enablement, and account management teams.
Strong organization and time management across outreach, meetings, follow-ups, proposal work, and client onboarding.
Ownership, adaptability, and follow-through from first contact through a successful client handoff.
What’s needed- Basic Qualifications
2 or more years of experience in sales, business development, account acquisition, or customer service.
Professional proficiency in English, written and verbal.
Ability to work on-site at our Calgary location at least 2 days per week
What’s needed - Preferred Qualifications:
Bachelor’s degree or college diploma in sales, marketing, business, or a related field; equivalent B2B sales experience will also be considered.
Prior new business development experience including prospecting, qualifying and managing sales pipeline.
Experience selling promotional products, branded merchandise, corporate gifting, employee engagement kits, or custom product programs.
Experience with Salesforce.
We Offer:
Base salary plus incentive opportunity
Inclusive culture with associate-led Business Resource Groups
Vacation Allotment and Holiday Schedule
Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
Skills Required
- At least 2 years of experience in sales, business development, account acquisition, or customer service
- Professional proficiency in written and verbal English
- Ability to work onsite at the Calgary location at least 2 days per week
- Bachelor's degree or college diploma in sales, marketing, business, or a related field, or equivalent B2B sales experience
- Prior new business development experience, including prospecting, qualifying, and managing a sales pipeline
- Experience selling promotional products, branded merchandise, corporate gifting, employee engagement kits, or custom product programs
- Experience with Salesforce
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
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