ACO Support Analyst – Corporate Coverage

Job Description:

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.  

Know Your Client and the completion of related tasks in line with regulatory standards and jurisdictions has become an integral part of our business. As ACO Support in Corporate Coverage you will work with the Coverage Bankers of our multinational corporate clients to support them in their role as Accountable Client Owner (ACOs). You will be responsible for the coordination and completion of KYC tasks and processes for clients covered by your Coverage team(s). This includes working effectively with key stakeholders globally to ensure on-time completion of KYC profiles and ensure adherence to applicable internal policies and external legal/regulatory frameworks. You will develop a strong understanding of our clients’ business and legal hierarchies and use this knowledge to efficiently steer the completion of periodic / event driven client reviews. Further tasks might include preparation of presentations and client meetings enabling the Coverage Bankers to make efficient use of sales opportunities.

Responsibilities

• Integrated member of Corporate Coverage team, supporting ACOs on completion of KYC related subjects incl. periodic reviews / event driven reviews and responsibility for the coordination of KYC related tasks assigned to Coverage for a given client portfolio.
• Effective Client Perimeter Management by supporting ACOs on feedback actions relating to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded.
• Act as a dedicated Corporate Coverage team representative for coordination with the central KYC Business Execution Teams (BETs) on KYC-related portfolio monitoring activities (incl. ensuring correct ACO allocations, support with Red-to-Green processes, review of Offboarding lists, following up on actions pending with Business etc.)
• Preparation of KYC cases for review in full adherence with Deutsche Bank's Know Your Client Global Policy, Global KYC Key Operating Standards (KOS) and any applicable local addenda
• Work effectively with key stakeholders to facilitate completion of KYC-related tasks using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required
• Support ACOs on the Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs
• Support on preparation of any Front Office related KYC requirement as part of Local Addenda, where applicable (e.g., classification of clients etc.)
• Act as local point of contact for KYC systems in use by ACOs and escalate to relevant teams’ issues (e.g., Salesforce KYC, dbSleuth, dbCLM etc.)
• Interact with various locations globally (including outsourced functions where applicable) in case of incoming KYC-related requests based on sound understanding of DB’s global policies and operating principles as well as clients’ respective situation.
• Work with key stakeholders in KYC Ops and Coverage to follow up and chase complex cases closure in call with AFC where applicable
• Interface with AFC/Sanctions on specific issues of open cases to seek direction to close them soon
• Support ACOs on monitoring portfolio of NCAs and coordinating with relevant functions KYC process to ensure prompt onboarding

Skills

• Recognised university degree and / or 2-3 years of KYC experience within the corporate financial services industry
• Experienced in client due diligence on various entity types including Multinational Corporate Clients, Funds and SPVs
• Understanding of KYC, Sanctions and screening procedures, including the KYC documentation requirements and sources of information to retrieve KYC information
• Willing to work under time driven deadlines to complete KYC review cases successfully negotiating the rationale where they are right as per policy, with review teams
• Good oral & written communication skills (English is a must) to interact with senior management team & clients on regular basis. However, knowledge of other languages applicable to the country/region of work would be an advantage
• A team player to work with KYC Ops outreach analysts, review analysts, Compliance, AFC, business line managers and stakeholders in various countries

Wellbeing and Benefits

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being.
• Financially secure: We support you to meet personal financial goals during your active career and for the future.

Our cultural aspiration is to be ‘empowered to excel together every day’. This means we strive for the highest standards of integrity, are accountable while learning from mistakes, promote speaking up and constructively challenge each other to further innovation. Seeking out conversations, proactively embracing change, new facts and different perspectives helps our talented and diverse teams to work in partnership across the globe and drive business results.

We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, be liefs and generations and are committed to providing a positive and fair working environment free from harassment, discrimination and retaliation.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.