- Specialize in ACH Processing ensuring proper file delivery and timely processing with Third Party Senders, as well as all Originators, who are affected by NACHA time restraints, yearly audits and documentation reviews.
- Ensure compliance with all regulatory requirements related to ACH/NACHA as well as Federal.
- Cross train on all ACH Processing functions to ensure coverages of Team.
- Oversee the distribution of the daily incoming work to the operations specialists. Assist specialist's personnel as it pertains to the functions of any ACH/Lockbox related inquire ensuring a timely, clear and concise response. Includes monitoring of group mailboxes assigned.
- Perform the daily post and balance of ACH transaction warehouse completing reconciliations of all files received/sent.
- Recognize and identify processing problems and notifies management when problems occur.
- Participate with the coordination of system upgrade testing, expansion of services, data conversions and business continuity testing.
- Work on special projects, including bank conversions, as specified by department management.
- Good verbal and written communication skills.
- Ability to read and comprehend complex instructions, short correspondence, and memos.
- Knowledge of policies, procedures and updated regulatory requirements.
- Self-motivated with the ability to work independently as well as in a team environment.
- Ability to receive and understand direction, ask questions, when appropriate and manage time to work effectively and independently.
- Ability to maintain confidentiality, positive, trustworthy and dependable.
- Ability to prioritize, organize, follow up on assignments.
- Ability to handle multiple tasks simultaneously and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities.
- Intermediate PC skills including Outlook, Word, Excel and Office 365.
- Knowledge of Miser system and bank platform responsibilities.
- High School Diploma or GED and 2 years of ACH experience.
- Knowledge of NACHA Rules, MISER or teller/platform experience.
- AAP Certification preferred.
Skills Required
- High School Diploma or GED
- 2 years of ACH experience
- Knowledge of NACHA Rules
- Miser system knowledge
- AAP Certification
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
