The Role
Manage ACH Compliance ensuring adherence to NACHA rules, participate in audits, and improve operational efficiencies while supporting the ACH team.
Summary Generated by Built In
Job Summary & ResponsibilitiesResponsibilities include, but are not limited to:
- Specializes in ACH Compliance ensuring proper file delivery and accurate processing with Third Party Senders, as well as all Originators, who are affected by NACHA time restraints, yearly audits and documentation reviews. Assist Supervisor with Third Party Sender activity, as well as all Originators, including but not limited to extensive analyzing of return ratios, yearly audit compliance with regulations, control systems and properly completed internal documentation as well as review of all customer documentation utilized to conduct ACH activity.
- Ensure compliance with all regulatory requirements related to ACH / NACHA as well as Federal -- internal and external. Conduct remediation plan meetings originators to ensure compliance with the rules and third-party audits.
- Cross train on all ACH Processing functions to ensure coverages of ACH Team. Assist with the ACH Compliance and Risk platforms, ensuring policies and procedures comply with regulatory standard.
- Enhance ACH quality and customer satisfaction, minimize risk and loss, improve operational efficiencies and assist in reducing legal liability. Assist specialist's personnel as it pertains to the functions of any ACH/Locbkox related inquire ensuring a timely, clear and concise response. Includes monitoring of group mailboxes assigned.
- Ensure accurate operating procedures are in place and conform to the standard rules and regulations -- internal and external.
- Protect the Integrity and Security of all ACH transactions and data making, ensures due diligence of Originators byassisting with periodic reviews, assist with reviewing existing ACH contracts and documents for compliance with NACHA regulations and any needed addendums to accommodate rule changes.
- Verifies departments risk management program encompasses the complexity of the bank's activities and the ongoing compliance relative to all ACH activity, verifies Onboard to ACH applications / checklists/ returns /change/Third Party Senders.
- Participates with the coordination of system upgrade testing, expansion of services, data conversions and business continuity testing. Work on special projects, including bank conversions, as specified by department management.
- Outstanding verbal and written communication skills. Possess strong attention to detail and excellent organizational skills.
- Ability to read accurately interprets and communicates in an understandable format regulatory requirement and comprehend complex instructions.
- Knowledge of policies, procedures and updated regulatory requirements.
- Self-motivated with the ability to work independently as well as in a team environment.
- Ability to receive and understand direction, ask questions, when appropriate and manage time to work effectively and independently.
- Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve best possible solutions.
- Ability to maintain confidentiality, positive, trustworthy and dependable.
- Strong, analytical, organizational, and problem-solving skills and ability to prioritize.
- Strong ability to handle multiple tasks simultaneously and meet deadlines, while maintaining focus in an environment with conflicting demands and priorities as well as follow up on assignments.
- Strong PC skills including Outlook, Word, Excel and Office 365.
- Knowledge of Miser system and bank platform responsibilities.
- High School Diploma or GED and a minimum of 3 years of ACH Compliance experience. Strong understanding of NACHA Rules.
- Bachelor's degree preferred.
- NACHA knowledge, MISER or teller/platform experience preferred.
- AAP Certification preferred.
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The Company
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
