CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Manage and develop relationships with a portfolio of customers, ensuring alignment with CHEP’s business strategy and delivering on revenue growth and satisfaction targets.
- Collaborate with internal teams to implement strategic account plans, with a focus on growth opportunities and cost-efficiency improvements.
- Lead contract negotiations, ensuring terms meet customer needs while supporting business objectives.
- Conduct customer business reviews, addressing customer concerns and ensuring compliance with audit requirements.
- Monitor and report on account performance, including customer satisfaction metrics, and develop plans to address areas for improvement.
- Build and maintain strong relationships with key contacts within customer organizations to drive collaboration and enhance supply chain efficiency.
- Identify new business opportunities through prospecting and networking, ensuring a healthy sales pipeline.
- Lead customer retention initiatives, working with customers to provide solutions that enhance satisfaction and loyalty.
Position Purpose
The purpose of the role is to:
Manage and develop a portfolio of customer accounts to ensure retention, profitability, and customer satisfaction.
Support the growth of CHEP’s business by identifying new business opportunities within assigned sectors and regions.
Build strong customer relationships through effective communication and solution-driven strategies.
** YOUR MISSION ** – WHAT WILL YOU DO? ** :
Manage and develop relationships with a portfolio of customers, ensuring alignment with CHEP’s business strategy and delivering on revenue growth and satisfaction targets.
Collaborate with internal teams to implement strategic account plans, with a focus on growth opportunities and cost-efficiency improvements.
Lead contract negotiations, ensuring terms meet customer needs while supporting business objectives.
Conduct customer business reviews, addressing customer concerns and ensuring compliance with audit requirements.
Monitor and report on account performance, including customer satisfaction metrics, and develop plans to address areas for improvement.
Build and maintain strong relationships with key contacts within customer organizations to drive collaboration and enhance supply chain efficiency.
Identify new business opportunities through prospecting and networking, ensuring a healthy sales pipeline.
Lead customer retention initiatives, working with customers to provide solutions that enhance satisfaction and loyalty.
** WHAT WE ARE LOOKING FOR ** :
Drive strategic growth by developing and executing business development plans that expand CHEP’s market presence and deliver revenue targets.
Lead active sales initiatives, including direct customer engagement, solution selling, and closing deals to accelerate growth.
Generate new business opportunities through proactive prospecting, networking, and leveraging relationships to maintain a strong, qualified pipeline.
Manage and strengthen customer partnerships via negotiations, contract management, and delivering long-term value for sustainable success.
Design and implement tailored solutions in collaboration with cross-functional teams to meet customer needs and enhance CHEP’s value proposition.
Analyze market trends and competitor activity to refine strategies, identify opportunities, and strengthen CHEP’s competitive positioning.
Prepare and present accurate reports and forecasts, and lead the creation of joint business plans with internal teams and customers to ensure alignment with corporate objectives.
Represent CHEP externally at industry conferences and events, promoting brand recognition and building relationships with FMCG leaders.
Fluency in Estonian and English language
** WHAT WE OFFER ** :
Company Car
Monthly benefit allowance
Bonus Plan
Laptop and iPhone
Hybrid remote job
Ability to develop your skills and understanding of business in a worldwide logistics company
Participation in worldwide projects
Area to build your independence and own responsibilities
Support at every stage of your career
Independence in operating with a real impact on the organization
We are celebrating our successes with meal vouchers and even
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Fluency in Estonian and English
- Account management experience
- Proven sales and business development skills
- Contract negotiation experience
- Ability to build and manage a sales pipeline (prospecting, networking)
- Experience preparing reports, forecasts and joint business plans
- Strong relationship management and stakeholder engagement skills
- Experience working with cross-functional teams to design customer solutions
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
-
Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
-
Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
-
Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
.png)
