Job Description – AR Analyst / Senior AR Analyst
Department: Revenue Cycle Management (RCM)
Location: Eastwood City Libis
Role Overview
The AR Analyst / Senior AR Analyst is responsible for managing accounts receivable, ensuring timely follow-ups on outstanding claims, resolving denials, and maximizing collections from insurance payers. The role involves handling both routine and complex AR scenarios, with senior-level expectations including denial analysis, escalations, and mentoring support.
Key Responsibilities
AR Follow-up & Collections
Follow up with payers via calls, emails, fax, and portals to resolve outstanding claims.
Work and prioritize accounts based on value, TAT, and payer guidelines.
Ensure timely resolution of unpaid, denied, or partially paid claims.
Denial Management & Issue Resolution
Analyze and resolve denials, rejections, underpayments, and overpayments.
Initiate and manage appeals with proper documentation and supporting information.
Identify and correct medical billing errors impacting claim payment.
Handle complex denial scenarios and escalations.
Analysis & Process Improvement
Perform analysis to identify trends in denials and payment delays.
Conduct root cause analysis (RCA) for recurring issues.
Recommend and support process improvements to reduce denials and increase collections.
System Utilization & Documentation
Use workflow systems, client systems, and payer portals to manage accounts.
Maintain accurate and complete documentation of all follow-ups and actions.
Work independently on assigned work queues and ensure completion within TAT.
Compliance & Guidelines
Adhere to payer guidelines, timely filing limits, and billing protocols.
Ensure compliance with HIPAA and Information Security policies.
Protect and use PHI appropriately, limiting access to minimum necessary.
Team Support & Collaboration (Senior Level)
Provide guidance and support to junior team members.
Collaborate with coding, billing, and quality teams for issue resolution.
Communicate trends, risks, and escalations to management and stakeholders.
Additional Responsibilities
Assist with special AR projects, reporting, and process initiatives.
Maintain professionalism in interactions with patients, clients, and internal teams.
Perform other duties as assigned by management.
Required Skills
Strong knowledge of US Healthcare RCM (AR, denials, billing workflows)
Understanding of EOB/ERA, CPT/ICD basics, and payer guidelines
Analytical and problem-solving ability
Effective communication and payer handling skills
Ability to work independently and manage workload
Strong expertise in denial management and complex AR scenarios
Skills Required
- Strong knowledge of US Healthcare RCM (AR, denials, billing workflows)
- Understanding of EOB/ERA, CPT/ICD basics, and payer guidelines
- Experience using workflow systems, client systems, and payer portals
- Analytical and problem-solving ability, including root cause analysis for denials
- Effective communication and payer handling skills (calls, emails, fax, portals)
- Ability to work independently, manage workload, and meet TAT
- Expertise in denial management, appeals, and handling complex AR scenarios
What We Do
Optimizing Healthcare Organizations through Revenue & Cost Transformation Neolytix is a Management Service Organization (MSO) serving independent healthcare providers. Neolytix has been working with healthcare practices for the last 11 years and providing a helping hand for busy medical practitioners. Our services have helped increase monthly collections, create efficient processes for office administration, improved patient experience and free up physician time for providing better care. We provide shared services solutions for Medical Offices supporting Revenue Cycle Management, Credentialing, Virtual Assistants, IT Support, Practice Marketing with guaranteed impact on the overall bottom line. That means better service for a lower cost. #MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth
