Century Fasteners Corporation is an international master distributor of fastener and non-fastener products, including military, aerospace, commercial, and electronic components. With multiple locations throughout the United States and corporate headquarters in Elmhurst, New York, the Company has built its reputation through customer service and the commitment of its employees.
Position SummaryThe Manager, Credit & Accounts Receivable is responsible for the overall leadership of Century Fasteners' credit, collections, and accounts receivable functions. This role oversees customer credit risk, collection activity, cash application, account reconciliation, dispute resolution, aging management, and the monthly accounts receivable close.
The Manager will lead the department's day-to-day operations while driving stronger controls, timely cash conversion, process improvement, and consistent service to customers, branches, Sales, and Finance. The position is accountable for protecting Company assets, minimizing bad debt exposure, and improving working capital performance.
What You Will OwnCredit Management- Establish, review, and approve customer credit limits and payment terms in accordance with Company policy.
- Evaluate customer creditworthiness using financial information, credit reports, payment history, and other relevant data.
- Monitor customer exposure, aged receivables, and emerging credit risks; recommend risk-mitigation actions.
- Oversee credit holds and release decisions, account adjustments, write-off recommendations, and bad debt reviews.
- Develop, document, and consistently apply credit policies and procedures.
- Direct daily accounts receivable activity, including cash application, deposits, deductions, credits, adjustments, account reconciliation, and customer master maintenance.
- Ensure accurate and timely posting of checks, ACH receipts, wire transfers, and credit card payments.
- Oversee customer portal billing and retrieval of remittance information.
- Monitor unapplied cash, aged credits, and reconciling items and ensure timely resolution.
- Lead the monthly accounts receivable close and support related financial reporting and audit requirements.
- Lead collection strategy and escalation for past-due and high-risk accounts.
- Review aging schedules, collection reports, and credit-hold lists to assess progress and prioritize action.
- Partner with Sales, branch teams, and Customer Service to resolve disputes and payment issues while maintaining productive customer relationships.
- Identify trends affecting collections and recommend actions to reduce past-due balances and improve Days Sales Outstanding.
- Confirm that appropriate collection efforts are completed before recommending an account for bad debt status or external collection.
- Lead, coach, train, and develop Credit and Accounts Receivable team members.
- Establish department goals, service expectations, workload priorities, and performance measures.
- Document standard operating procedures and reinforce effective internal controls.
- Identify opportunities to streamline workflows, improve data quality, and reduce manual effort through system enhancements and automation.
- Prepare clear management reporting on cash collections, aging, credit exposure, disputes, and bad debt risk.
✓ Days Sales Outstanding (DSO)
✓ Collection Effectiveness Index (CEI)
✓ Percentage of receivables that are current and past due
✓ Bad debt expense and write-offs
✓ Cash application accuracy and timeliness
✓ Credit-hold resolution time
✓ Customer dispute resolution cycle time
✓ Timely and accurate monthly A/R close
Qualifications- Five or more years of progressive experience in credit, collections, accounts receivable, or a related finance function.
- Prior supervisory or management experience preferred.
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- Experience in wholesale distribution, manufacturing, or an industrial environment preferred.
- Strong knowledge of customer credit risk assessment, collections, cash application, account reconciliation, and accounts receivable controls.
- Advanced proficiency in Microsoft Excel and experience with ERP systems; Prophet 21 (P21) experience strongly preferred.
- Strong analytical, organizational, communication, and problem-solving skills.
- Demonstrated ability to lead a team, manage competing priorities, and work effectively across departments.
- Prolonged periods sitting at a desk and working on a computer.
- Ability to occasionally lift up to 20 pounds.
Century Fasteners Corp. is an equal opportunity employer. Employment decisions are made without unlawful discrimination and in accordance with applicable federal, state, and local requirements. EOE Disability/Veteran.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The employee may be required to perform other related duties based on the evolving needs of the Company.
Skills Required
- Five or more years of progressive experience in credit, collections, accounts receivable, or a related finance function
- Prior supervisory or management experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- Experience in wholesale distribution, manufacturing, or an industrial environment
- Strong knowledge of customer credit risk assessment, collections, cash application, account reconciliation, and accounts receivable controls
- Advanced proficiency in Microsoft Excel
- Experience with ERP systems
- Prophet 21 (P21) experience
- Strong analytical, organizational, communication, and problem-solving skills
- Ability to lead a team, manage competing priorities, and work effectively across departments
- Ability to occasionally lift up to 20 pounds
What We Do
Century Fasteners Corp. is a master distributor of fasteners and related consumable products, including military, commercial, and electronic components. It represents major quality manufacturers and stocks more than 100,000 part numbers. The company supplies aerospace, military and defense, medical, automotive, industrial, telecommunications, electronic, and commercial manufacturers, and provides value-added services and technology to reduce customers’ ordering, stocking, and inventory-maintenance costs.
