About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.
Our Promise to you:
To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.
What makes us unique:
For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the city’s refined, effortless side— a place where the city unfolds beautifully, not loudly. Set within a residential enclave, it blends sophistication with vitality—balconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, it’s where effortless glamour meets genuine connection— the city’s original address for feeling at home in your own LA.
What we expect:
Job duties include but are not limited to:
- To assist the Credit Supervisor in maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures regarding billing, collection, credit cards, inquiries, cheque cashing etc.
- To process and post all cheque payments to City Ledger on a daily basis.
- To prepare the reconciliations for all accounts receivable including credit cards on a timely basis.
- Review with the Credit Supervisor all due accounts and implement collection procedures for all such accounts in accordance with established Company guidelines.
- To prepare and ensure that all corporate invoices and statements for outstanding C/L accounts are printed and mailed on timely basis, that rates are charged according to the contracts and to follow-up timely on collection.
- To ensure that all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally including the documentation and preparation of adjustments if necessary.
- Assist the Credit Supervisor in reviewing sales and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments to ensure that collection from guests is done on timely basis as per the contract agreed terms.
- Communicate promptly with the Credit Supervisor on any discrepancies in billing payments and other potential problems.
- Prepare and maintain complete, accurate and organized records for all outstanding accounts as directed by the Credit Supervisor.
- To assist the Credit Supervisor in obtaining credit references, and be up-to-date on credit histories, original approved written requests for credit and other records for regular Hotel accounts.
- To recommend improvements in the operation of Accounts Receivable/ Credit to the Credit Supervisor and Assistant Director of Finance.
- To conduct self in a professional manner at all times to reflect the high standards of Four Seasons Hotels and encourage employees to do the same.
- To perform any additional duties as assigned by the Director of Finance, Assistant Director of Finance or Credit Supervisor.
Ideal candidate will have:
- Minimum one year experience or related work.
- Good communication and written skills.
We Offer:
- Hourly Rate: $33.00
- Comprehensive benefits package: Medical/Dental/Vision
- 401K Retirement Savings Plan
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Free On-Site Parking
- Training Program, Tuition Reimbursement
- Excellent Training and Development opportunities
Schedule
- 9am-5:00pm
- Monday - Fridays
- Full-Time
Skills Required
- Minimum one year of experience or related work
- Good communication and written skills
Four Seasons Hotels and Resorts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Four Seasons Hotels and Resorts and has not been reviewed or approved by Four Seasons Hotels and Resorts.
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Healthcare Strength — Healthcare is considered robust at certain properties, with examples like fully employer-paid basic individual medical coverage in Minneapolis and included vision coverage, though dental and dependent coverage may require employee contributions. Feedback suggests these offerings stand out within hospitality.
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Retirement Support — Retirement programs are viewed favorably where 401(k) plans with matching contributions are offered, such as a 4% match after one year at the Minneapolis property. Participation options for full-time, part-time, and on-call employees at some locations reinforce the perceived strength.
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Leave & Time Off Breadth — Paid time off and fully paid parental leave are highlighted at some properties, with Napa Valley listing eight weeks of paid parental leave. These policies contribute to a perception of comprehensive leave benefits where available.
Four Seasons Hotels and Resorts Insights
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
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