Accounts Receivable Team Lead

The Accounts Receivable (AR) Team Lead will oversee the AR team, ensuring accurate and timely processing of accounts receivable transactions, collections, and customer account reconciliations. This role requires a hands-on leader with a strong background in accounting and finance, excellent communication skills, and the ability to manage and motivate a team. This role is critical in managing complex accounts, and ensuring adherence to credit and collection policies.

Key Responsibilities:

• Create and implement procedures and policies to ensure timely payments from customers while fostering customer retention.
• Continuously review and improve credit control processes to optimize efficiency and effectiveness.
• Reconcile complex accounts escalated from the Accounts Receivable (AR) team, resolving discrepancies in a timely manner.
• Analyze account transactions and provide insights to support decision-making.
• Monitor debtor balances to reduce debtor days outstanding (DSO) and minimize bad debt exposure.
• Identify trends and patterns in debtor balances and take proactive measures to address potential issues.
• Ensure compliance with credit and collection policies and procedures within the organization.
• Implement strategies to mitigate credit risk and minimize overdue accounts.
• Liaise with customers to address payment queries, negotiate payment terms, and resolve billing disputes in a professional and courteous manner.
• Collaborate with internal teams, including the sales team, to provide updates on collections and address customer issues effectively.
• Lead, mentor, and develop the accounts receivable team, providing guidance and support.
• Oversee the processing of invoices, payments, and account reconciliations.
•  Ensure the accuracy and timeliness of billing, collections, and cash applications.
• Maintain positive relationships with customers, addressing inquiries and resolving disputes promptly.
• Collaborate with the sales and customer service teams to address and resolve customer account issues
• Provide ongoing training and development opportunities for the AR team.
• Stay current with industry trends and best practices in accounts receivable management.

Qualifications:

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.
• Minimum of 5 years of experience in accounts receivable or a related field, with at least 2 years in a supervisory or leadership role.
• Strong understanding of accounting principles and accounts receivable processes
• Excellent analytical and problem-solving skills, with the ability to reconcile complex accounts.
• Proficiency in financial software and MS Excel.
• Effective communication and negotiation skills, with the ability to build rapport with customers and internal stakeholders.
• Detail-oriented with a focus on accuracy and efficiency.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic start-up environment.
• Potential for growth and advancement within the company.
• Flexible work schedule and remote work options.