Hilton Grand Vacations

Accounts Receivable Support Administrator

Posted One Month Ago

Be an Early Applicant

Hiring Remotely in United Kingdom

Remote

25K-25K Annually

Entry level

Travel

The Role

Supports accounts receivable and collections by processing direct debit, card, and cheque payments; preparing banking batches; maintaining customer records; handling member enquiries via phone, email, and post; sending notices and agreements; and completing administrative tasks. The role requires accuracy, effective communication, customer service, Microsoft Office proficiency, and the ability to manage multiple tasks. It is a temporary, full-time office position with training provided.

Summary Generated by Built In

Accounts Receivable Support Administrator (Temporary)

Lancaster | Full-Time | 37 Hours per Week

Are you organised, diligent and looking to gain valuable experience in a professional office environment?

We're looking for four hardworking Accounts Receivable Support Administrators to join our friendly team in Lancaster during our annual billing season. This temporary opportunity is ideal for individuals who enjoy administration, customer service and working as part of an encouraging team.

As part of our Accounts Receivable and Collections team, you'll play a meaningful role in supporting our European members by processing payments, maintaining accurate records and delivering excellent customer service.

Why Join Us?

We offer a welcoming and inclusive working environment, along with a range of benefits including:

Employee Assistance Programme providing 24/7 wellbeing support and confidential counselling
Hotel discounts for team members, family and friends
Discounts and savings through our Perks at Work programme
A diverse and inclusive culture where everyone is valued
An encouraging team environment with full training provided
The opportunity to develop administration, finance and customer service experience with a global organisation

What You'll Be Doing

In this varied role, your responsibilities will include:

Processing direct debit instructions using our internal systems
Processing credit and debit card payments
Receiving and processing cheque payments and preparing banking batches
Supporting members via telephone, email and post
Maintaining accurate customer records and updating information within company databases
Handling incoming and outgoing mail
Sending advance notices and loan agreements following direct debit setup
Carrying out a range of administrative tasks to support the Portfolio Services Department

We're Looking For Someone Who:

Previous experience in an office or administrative environment is preferred but not crucial.
Is confident using Microsoft Office applications, including Outlook, Word, Excel and Teams
Has excellent attention to detail and a high level of accuracy
Enjoys delivering excellent customer service
Communicates effectively both verbally and in writing
Can balance multiple tasks and remain focused in a lively environment
Works well both independently and as part of a team

Working Hours and Salary

37 hours per week
Temp role for up to 3 months (November 2026-January 2027)
Monday to Thursday: 9:00am to 5:30pm and Friday: 9:00am to 5:00pm
Including 1-hour unpaid lunch break
Salary - £25,187.66 pro rata

Location

This role is based at our Lancaster office.

Interviews are scheduled to take place in October, with successful candidates expected to commence employment on 2 November 2026.

Skills Required

Previous experience in an office or administrative environment
Confidence using Microsoft Office applications, including Outlook, Word, Excel, and Teams
Excellent attention to detail and high accuracy
Excellent customer service skills
Effective verbal and written communication
Ability to balance multiple tasks and remain focused
Ability to work independently and as part of a team

Hilton Grand Vacations Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilton Grand Vacations and has not been reviewed or approved by Hilton Grand Vacations.

Healthcare Strength — Health coverage is available from day one for many U.S. team members, including medical, dental, vision, life and disability insurance, FSAs, and an EAP. This immediacy and breadth are presented as standout elements of the package.
Parental & Family Support — Company materials highlight fully paid parental bonding leave for eligible U.S. employees and adoption assistance. These family benefits are positioned as signature components of the total rewards offering.
Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton and HGV programs are emphasized as marquee perks that add value beyond base pay. These hotel-rate benefits are frequently presented as a differentiator within the hospitality sector.