We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
The Accounts Receivable Supervisor provides oversight to the day-to-day operations of the Firm’s Accounts Receivable Specialists. The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to ensure reporting, transaction processing and replies to client requests are completed timely and accurately.Essential Duties:Manages the Receivable functions for the Firm including but not limited to:- Building and maintaining relations with the client engagement teams and finance management.
- Coaching and evaluating staff performance.
- Oversee the training process for new hires.
- Review and approve client refunds and write offs.
- Oversee and assist in the stop work process.
- Ensuring timely and accurate transaction processing.
- Reconciliation of system integrations.
- Assist in assessing and redistributing work volume.
- Review and improve the team’s processes and procedures.
- Ensure process and procedure documentation is complete and proper.
- Plans appropriate staffing levels; interviews, selects, orientates, and trains.
- Communicates performance expectations, provides feedback and recognition of team’s performance.
- Completes employee counseling reports and/or discipline, including termination.
- Creates career growth opportunities and employee development plans.
- Holds monthly training/meetings to promote growth and development both individually and with the team.
- Bachelor’s degree or equivalent experience - Required
- Intermediate Microsoft Office skills - Required
- English fluency (both written and spoken) - Required.
- Strong communication skills both written and verbal - Required
- Effective organization and time management skills - Required
- Strong attention to detail – Required
- 3-5 years relevant experience - Required
- Ability to supervise, direct, and review the results of projects or assignments - Required
- Ability to support, affect, and implement change - Required
- Ability to impact and influence a diverse population - Required
- Ability to attract, lead, motivate, and retain a team - Required
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits https://rsmus.com/careers/el-salvador.html.
RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].
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What We Do
RSM is the leading provider of audit, tax and consulting services to the middle market. With over 11,000 employees across the U.S. and Canada and a global presence in 120 countries, our purpose is to deliver the power of being understood to our clients, colleagues and communities. As first-choice advisors, we are focused on developing leading professionals and innovative services to meet our clients’ evolving needs in today’s ever-changing business environment. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. Through a supportive, caring culture, our people are empowered to be their authentic selves and share their unique perspectives. Our culture of diversity and inclusion enhances the insights we provide while transforming innovation, collaboration and business results through fostering an inclusive environment, working hard to engage a talented workforce and reflect our diverse community, and developing relationships that serve others in business and the broader community. Together, our people’s individual talents and diverse perspectives strengthen our teams and enhances the unique insights that we provide to our clients. For more information, visit rsmus.com.
