Accounts Receivable Supervisor (HLC)

The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting at: $45,000.00 annually 

Job Objective:
As the Accounts Receivable Supervisor you will oversee accounts receivable, including, but not limited to payments from insurance companies and secondary payers, donations, grant reimbursements, etc. …ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:
 Perform quality control for the claim/invoice/prior authorization submission
process to outside vendors, including, but not limited to reviewing submissions,
researching denials, and auditing payments.
 Assist with HLC becoming credentialed and maintaining credentialing with
insurance companies and other funding sources.
 Serve as the point of contact with contracted payers, including, but not limited to
health insurance companies, secondary payers (e.g., Marion County Health
Department, DMHA, etc.), and grant funders (e.g., EFSP).
 Invoice secondary payers and follow-up on outstanding invoices based on
information provided by Divisional Headquarters.
 Oversee bank deposits for Salvation Army income.
 Verify authorized petty cash account and monetary income from internal facility equipment and/or services.
 Prepare, review, and submit spreadsheets and reports to leadership, as
requested.
 Ensure compliance with CARF standards and assist in both internal and external audits, as requested.
 Review financial policies and procedures annually to ensure compliance with The Salvation Army policies and procedures.
 Actively participates in committees as requested.
 Conduct individual supervision sessions with direct reports and document all
sessions appropriately.
 Assist in training and policy instruction for staff.
 Attend staff meetings, departmental meetings, seminars/conferences, in-service meetings, and training programs as scheduled and/or requested.
 Other tasks as assigned by leadership.

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.
Education: High School Diploma or equivalent required; Associate’s or Bachelor’s
degree strongly preferred.
Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.
Experience: Knowledge of business and accounting processes, heath care and/or non-profit background strongly preferred, as well as direct experience in insurance billing or medical billing/coding. A minimum of three to five years professional experience.
Certifications: Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 90 days of employment; Notary Public required within 90 days of hire.
Skills/Abilities:
 Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
 Computer proficiency with Microsoft products and ability to learn electronic
reporting systems
 Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid,
and other payer requirements and systems

Supervisory Responsibility: Supervises Medical Billing and Coding Specialists and Payment Clerk.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:
 Good speaking, hearing and vision ability, and excellent manual dexterity
 Lifting, pulling and pushing of materials up to 25 pounds
 May require bending, squatting, walking
 May require standing for extended periods

Travel: Position may require occasional travel for training.

Working Conditions: Work is performed in a (office, warehouse, medical facility,
church) environment; may require some weekend and evening work.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

 This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Indiana Division

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Why Work with Us?

If you’re ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army’s brand promise is to Do the Most Good® - and it’s our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…

• 91% are proud of their work to help meet the needs of people in their communities
• 75% find their “Work Stress” manageable
• 80% find their managers supportive during those times of stress
• 89% appreciate the flexible work options they have in their position
• 98% appreciate how they are allowed to use 4 sicks days as “Discretionary”
• 99% appreciate the 11 paid holidays they receive each year

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…

1. Helping People
2. Faith Centered Organization
3. Work Environment/ Co-Workers
4. Benefits