Accounts Receivable Sr Specialist | Mandarin and Japanese Speaking

Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Accounts Receivable Specialist | English and  Japanese Speaking. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Responsibilities:

Cash Application

1. Download bank statements and perform daily work allocation to the team

2. Review and apply the cash/credit flow into the system against invoice/debits which is not automatically applied by the system itself

3. Research and resolve unidentified & unapplied payments

4. Research and respond to generic mailbox queries

5. Update Cross entity payment trackers

6. For language dependent cases update Trackers and work with language enabled delivery centers for closure

7. Handle Bad debt recoveries

Customer Master / Credits

1. Research and Setup/Update/edit customer accounts in the System
2. 2. Follow up with the requester/customer for discrepancy
3. 3. Complete the task and respond back to the stakeholder via email

Overall

1.Coordinating with external clients and internal stakeholders via email to resolve the issues

2. Adhere to Month End Closer/Year End Closer timelines

3. Explore for continuous process improvements and share best practices across teams

4. Contribute to team metrics by achieving stated productivity and accuracy goals on a daily basis

Required Experience/Skills:

• Previous experience as Accounts Receivable specialist, 4 to 6 years’ experience would suffice.
• Knowledge of accounting/billing software such as SAP.
• Accounting or Accounts Receivable/Order to Cash background.
• Have strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements.
• Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues.
• Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
• Have an excellent working knowledge of MS Office applications.
• Proficient in English and Japanese language.

All your information will be kept confidential according to EEO guidelines.