About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
Responsibilities
Raise and issue customer invoices accurately and in a timely manner, ensuring alignment with contracts and internal approvals.
Monitor accounts receivable balances and maintain updated aging reports to track outstanding invoices.
Proactively follow up with customers regarding overdue invoices and coordinate collection efforts to ensure timely payments.
Communicate with customers to resolve billing questions, discrepancies, or payment-related inquiries.
Apply customer payments and reconcile incoming transactions across payment platforms and accounting systems.
Investigate and resolve payment discrepancies, short payments, or unapplied cash.
Collaborate closely with Sales, Customer Success, and Deal Desk teams to ensure invoices reflect contractual terms and commercial agreements.
Escalate collection issues internally when needed and work cross-functionally to unblock payment delays.
Maintain accurate AR records and ensure all transactions are properly recorded in the accounting system.
Assist with month-end close activities, including AR reconciliations, reporting, and supporting documentation.
Identify opportunities to improve billing and collections workflows, helping automate or streamline AR processes as the company scales.
Stay up-to-date with industry best practices and internal financial controls related to accounts receivable.
Requirements
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
2–4 years of experience in Accounts Receivable, Billing, or a similar finance role, preferably in a SaaS or technology company.
Experience managing customer relationships and communicating with clients regarding invoices and payments.
Experience escalating issues internally and coordinating with cross-functional teams to resolve billing or payment issues.
Strong analytical skills and attention to detail.
Advanced proficiency in Excel or Google Sheets, including pivot tables, formulas, and data analysis.
Ability to prioritize tasks and work independently in a fast-paced environment.
Good to Have
Experience with NetSuite.
Experience working with Stripe or similar payment platforms.
Experience in SaaS billing environments. (edited)
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Similar Jobs
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
