Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Make collection calls for all accounts and maintains old accounts receivable.
• Follow up on accounts receivable issues
• Compile data, calculate fees and charges and prepare invoices for collection purposes under supervision of the accounts receivable manager.
• Respond to all incoming emails in a timely manner.
• Identify payment discrepancies and initiates collection or dispute resolution process; performs follow-up procedures as needed.
• Research and resolve payment discrepancies.
• Perform customer payment analysis to properly record actions required to resolve disputed items
• Post payment in billing.
• Invoice issuance and tracking
• Payment plan monitoring
• Perform other related tasks as assigned
Required Education and Experience
• Established (at least 2 years) of experience in the travel industry and working closely with hotels is a must.
• Bachelor’s degree in business administration, economic, math or related field.
• Required English advanced.
• An interest in working with numbers and a desire to learn
• Ability to identify problems, collect data, establish facts and draw valid conclusions
• Ability to work with mathematical concepts, including fractions percentages and proportions.
• Strong interpersonal and communication skills: organizational skills and common sense.
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What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
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