Accounts Receivable Specialist

About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About You

You are a detail-oriented and proactive finance professional with a passion for delivering excellent service to both internal and external stakeholders. You enjoy working in a fast-paced environment where accuracy and efficiency are highly valued. You thrive in a collaborative setting but are equally comfortable managing tasks independently. You take pride in your work, and your organizational skills help you stay on top of multiple priorities with ease.
What you'll do and how you'll have an impact

• Issue accurate and timely sales invoices to customers.
• Respond promptly and professionally to customer billing queries.
• Follow up with customers to ensure timely collection of overdue balances.
• Perform daily cash applications and reconcile customer accounts.
• Prepare and analyze aging reports and escalate concerns where necessary.
• Support month-end closing activities related to Accounts Receivable.
• Collaborate cross-functionally with Sales, Customer Success, and Finance teams to resolve disputes and improve processes.
• Assist in audit preparation by providing requested documentation and reports.
• Recommend process improvements for billing and collections efficiency.

What we’re looking for

• 2-4 years of experience in Accounts Receivable or similar finance function.
• Proficiency in Microsoft Excel (v-lookups, pivot tables, etc.).
• Experience working with NetSuite or other ERP systems is preferred.
• Excellent verbal and written communication skills.
• Positive attitude, energetic, self-motivated, and a strong team player.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong organizational skills with high attention to detail and accuracy.
• Reliable, professional, and extremely trustworthy.
• Customer-centric mindset with the ability to anticipate needs and resolve issues proactively.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

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