Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses. For more information, visit www.paytronix.com.
The kind of person we’re looking for:
As an Accounts Receivable Specialist, you will play a key role in the Client Finance Operations team, ensuring the timely, efficient, and accurate collection of current receivables and management of past due balances. We're looking for an enthusiastic and detail-oriented individual with a passion for accounting and collections. The ideal candidate is a strong communicator, persistent, and has a positive attitude. You should thrive both independently and in a collaborative team environment, where resolving complex problems together is essential. Flexibility for a hybrid work environment is important, with expectations to be in the Newton, MA office several days a week.
The kind of stuff you’ll be doing:
- Review past due balances and provide weekly analysis of collection trends.
- Maintain accurate records of customer statuses, collection efforts, and performance metrics.
- Assist with documenting AR procedures for internal cross-training and process improvement.
- Manage client-facing portal implementation and updates.
- Record payments, process credit card transactions, and deposit checks.
- Follow up on overdue balances, resolve payment disputes, and handle bounced payments.
- Process bankruptcy claims and issue necessary credits or refunds.
- Assist with monthly close reporting and reconciliation.
The kind of experience you’ll need:
- 2 years of experience in Accounts Receivable or Collections, ideally in a high-volume environment.
- Strong organizational skills with an eye for detail, ensuring accurate financial records.
- Excellent written and verbal communication skills to liaise with clients and internal teams.
- Proficient in Microsoft Office 365, especially Excel for data analysis and reporting.
- Ability to prioritize and manage multiple tasks independently while maintaining focus on team goals.
The extra stuff that would be nice:
- Familiarity with Netsuite, Versapay, or Salesforce to enhance client management and reporting efficiency.
- Experience in managing digital payment portals or collections software.
Salary range: $60k-$65k
Benefits:
At Paytronix, we offer a wide variety of benefits aimed at allowing our employees to prioritize their well-being, and be their best selves:
Retirement:
- Paytronix allows employees to contribute to their 401k through Fidelity with an additional annual flat rate company contribution.
Medical:
- Paytronix offers medical and dental benefits through Blue Cross Blue Shield, and vision insurance through EyeMed.
- Paytronix pays 75% of the premium for each of these benefits.
- Paytronix offers plans to contribute to Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), Healthcare and Dependent Care FSAs.
Personal:
- Employees that are expecting receive a generous Parental Leave offering.
- Paytronix offers company-paid Short-term and Long-term Disability, and Life Insurances.
- Accrued FTO (Flexible Time Off), off during public holidays, and “floating” holidays.
Employee Betterment:
- Paytronix offers an Employee Assistance Program, Tuition Reimbursement, and free LinkedIn Learning membership.
Voluntary benefits include:
- Pet insurance through Wishbone for your furry loved ones. This is at a discounted rate.
- Protection from identity theft.
- Legal coverage for matters including, but not limited to: home and real estate, estate planning, and elder care.
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What We Do
Paytronix is a world-class Customer Experience Platform. By combining loyalty, CRM, Order & Delivery, and AI-driven insights in one platform we’ve made it easy to create seamless experiences that trigger repeat business and drive incremental revenue.
