Accounts Receivable Specialist

Posted Yesterday
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Chicago, IL
Mid level
Legal Tech
The Role
The Accounts Receivable Specialist is responsible for overseeing credit and collections activities, managing accounts receivable, and coordinating communication between clients and operational teams to ensure timely payments and minimize bad debt. The role involves maintaining accurate account records, researching discrepancies, and participating in process improvement initiatives.
Summary Generated by Built In

Inspiring People - Impactful Experiences

If there was one common theme to describe what our team members get from a career with Envista Forensics, it’s: An Experience. Envista prides itself on being One Company/One Team.

Forensic Consulting relies on scientific principles to investigate all types of failures impacting service, people, and business production— from minor to catastrophic. It’s our job to analyze and determine why it happened.

We’re always looking for great professionals, in all disciplines and locations – contact us for more information about other opportunities.

We’re looking for someone who:   

  • Is Passionate. You have a genuine passion to problem solve.
  • Is motivated and cultivates innovation. You’re driven to be the very best. You challenge yourself to grow and learn every day and are encouraged by other team members.
  • Is collaborative. You’re excited to work with others throughout a global organization to help foster a superior workplace and culture. You are constantly thinking of new ways to make Envista successful.
  • Wants to make an impact to drive results. You’re looking to do amazing work. You’re all about helping our clients both internally and externally.
  • Operates with integrity and instills trust. You always conduct yourself with honesty and operate ethically in everything you do.

Job Description

  • This is a hybrid role based in Deerfield IL 1 day a week in office

SUMMARY OF JOB PURPOSE: The Accounts Receivable Specialist is responsible for performing credit and collections activities across the North America Operations while coordinating accounts receivable activities within their portfolio including identification and execution of targeted account collection activities along with the results of planned actions. The Accounts Receivable Specialist works closely with the AR team along with the company’s operations (billing) teams and operational leaders.  

PRIMARY JOB RESPONSIBILITIES:

  • Communicates with clients or customers by mail, e-mail or telephone as outlined by individual and company contact targets.
  • Maintains accurate, current account records and documentation within the system.
  • Develops strategies to maximize collection activities. Takes all appropriate actions to obtain payments and minimize bad debt expense.
  • Acts as liaison between the client, business operations (billing) teams, and operational leaders on open accounts.
  • Assesses probability of collectability for individual receivables based on historical trends and knowledge of customer base.
  • Researches and resolves overpayments, short payments, duplicate payments, and other discrepancies. Identifies and collates accounts for customer write-offs.
  • Makes recommendations to improve the quality of processes, procedures, and department results.
  • Participates in special projects and supports the goals of the department.
  • Participates in ongoing education, training, and development efforts to maintain and enhance skills as assigned or approved.
  • Participates in cross functional departmental support to assist with coverage during absences and vacations.
  • Perform other duties and/or responsibilities as assigned.

Required Skills/Abilities/Experience:

  • 4+ years of collection experience.
  • Basic understanding of collection principles and techniques.
  • Basic mathematical skills.
  • Fundamental finance and accounting skills
  • Excellent interpersonal and customer service skills.
  • Exemplary time management and organizational skills with attention to detail and accuracy, to execute tasks and meet deadlines.
  • Committed to being an effective and collaborative team member
  • Sound written and oral communication skills, problem-solving, influencing, and critical thinking skills
  • Proficiency in Microsoft Office Suite, with skill in Excel functions
  • Independent judgement/ decision making
  • Champion of continuous improvement.
  • Strong situational analysis and decision-making abilities.
  • Willing to embrace change.
  • Teamwork, compassion, and respect toward others, in keeping with our 5 Guiding Principles, as well as integrity, accountability and adherence to standards of ethical behavior and professional conduct, and open and honest communication.

Preferred Skills/Abilities/Experience:

  • Great Plains experience preferred.
  • Project management skills to lead process improvement activities including automation.

Education:

  • Associates degree in Accounting or Business; Bachelor’s degree in Accounting or Business preferred.

Commitment to the 5 Guiding Principles:

Envista’s 5 Guiding Principles outlined below lay the foundation of what is expected of all team members and leadership.

  • One Company/One Team
  • Delivering Unparalleled Service to our Customers and Colleagues
  • Ownership for all Results
  • Investing in our People
  • Speed and Simplicity

WORKING CONDITIONS: Work is generally performed in a typical office environment, with limited exposure to harsh weather conditions, loud internal or external noise, fumes, or significant temperature changes.

PHYSICAL ACTIVITIES AND REQUIREMENTS: Work can involve lifting and carrying up to 10 - 20 lbs.; frequent standing, sitting, walking, bending, and reaching; occasional kneeling and stooping; operating office equipment; visual acuity to prepare, read, and organize detailed hard copy and electronic documents; ability to speak and to hear the spoken word in normal face-to-face, telephonic, and web-based business communications. 

Willingness to accommodate occasional meetings and work activities that may be scheduled after normal daytime business hours.

  • We will consider remote candidates outside the Chicagoland area based in continental USA

*Above duties, skills, and responsibilities may be added, decreased, or changed to accommodate the company’s requirements.

One Company/One Team is not just one of our 5 Guiding Principles, it’s we how separate ourselves from our competitors. We learn together, we win together and through our team members voices, we bring certainty to an uncertain world.

At Envista Forensics, we recognize that our potential team members come with a wealth of experience and talent beyond just the technical requirements of a role. We strive to reflect the communities and clients we serve to drive innovation, excellence, and meaningful work—We want you to bring your authentic self to Envista. If your experience is close to what you see listed here, please still consider applying. Please let us know if you require reasonable accommodations during the interview process. ​

Envista Forensics embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds and perspectives 

Envista Forensics believes that Veterans arrive with not only translatable skills and technical expertise but in addition come with the intangibles; leadership and values that we believe align with our 5 Guiding Principles.  Simply put, these qualities enable our success, so we encourage all Guardsmen, Reservists, and Veterans to consider Envista as their next career destination.  

The Company
HQ: Deerfield, IL
436 Employees
On-site Workplace
Year Founded: 1989

What We Do

Envista Forensics is the global leader in providing comprehensive forensic consulting and engineering services. Our multi-disciplinary teams of highly skilled experts lend their expertise to insurance and legal professionals.

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