The Accounts Receivable/Cash Application Specialist is responsible for accurately and efficiently applying customer payments to accounts receivable, researching payment discrepancies, and maintaining accurate customer account balances. This position requires exceptional attention to detail, strong organizational skills, and the ability to work in a fast-paced environment while meeting daily deadlines
Primary Job Responsibilities
· Apply daily customer payments. Posting checks from daily deposits from PNC Portal
· Posting ACH, wire transfers, and credit card payments from the daily bank statement
· Monitor and clear unapplied cash/payments daily
· Maintain detailed and accurate records of customer communications through the company’s accounting system
· Setting up COD accounts
· Process weekly deposit and take to the bank
· Process insufficient balance NSF and stop payment checks to accounts with follow up to Credit Manager to customer for resolution checks with accuracy
· Appropriate handling of Customer calls regarding billing errors or payments
· Contact customer immediately with any discrepancies
· Answer calls/ send invoice copies per customers request/ run credit card payments and apply customer account
Required Experience and Skills
· High attention to detail
· Ability to multi-task in a fast-paced environment
· Excellent communication and customer service skills
· Collaboration
· Intermediate to advanced level in Microsoft Excel
· Experience with AIA billing is a strong bonus
Preferred Experience and Skills
· Cash Application
· Experience with credit applications, processes, and forms
· Knowledge of construction billing, progress billing, lien waivers
· DOS program background
· 1-3 years of accounting experience
Skills Required
- High attention to detail
- Ability to multitask in a fast-paced environment
- Excellent communication and customer service skills
- Collaboration skills
- Intermediate to advanced Microsoft Excel proficiency
- Experience with AIA billing
- Cash application experience
- Experience with credit applications, processes, and forms
- Knowledge of construction billing, progress billing, and lien waivers
- DOS program experience
- One to three years of accounting experience
What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products. Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University. Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base. Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
