Accounts Receivable Specialist

Position Summary: Perform a wide range of administrative duties to facilitate Ace Relocation System’s Accounts Receivable efforts.

Essential Duties and Functions: To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.

• Contact customers by telephone and email to determine reasons for overdue payments.
• Communicate with clients about billing discrepancies and questions.
• Confer with billing department on customer disputes and billing adjustments.
• Arrange for debt repayment or establish repayment plan, based on customers' financial situations.
• Monitor accounts receivable reports.
• Record information about financial status of customers and status of collection efforts using memo notes and updating notes on reports.
• Trace delinquent customers to new addresses by online searches using various websites.   
• Negotiate credit extensions, when necessary, after review with manager and approval from CFO.
• Auditing Accounts Receivable Records as needed.
• Create customer ID numbers.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

Other Duties and Responsibilities:  This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.

• Process credit applications and forward to CFO for review and approval.
• Cross training on all AR functions.
• Meetings with Supervisor or Manager to review progress.
• Other duties as assigned.

Technology Skills:

• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint, and outlook.
• Competent with Microsoft Teams.
• Competent in Great Plains and MoverSuite.

Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the job.

• 2+ years business and consumer collections
• 2+ years’ experience with Cash receipt posting
• Bachelor’s degree or equivalent work experience

Work Environment and Physical Requirements: Physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Assures that safety regulations are followed at all times.
• Follows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
• Must be able to lift at least 25 lbs.
• Requires standing, walking, bending, kneeling, stooping, and crouching.
• Exposure to heat, cold, dust, noise, or chemicals.
• Overtime will be determined by an as needed basis and must be pre-approved by manager.

Requirements with respect to vision, hearing, and speaking as in an office setting