ACCOUNTS RECEIVABLE SPECIALIST (PT)

University Student Housing, LLC

Accounts Receivable Specialist (Part-Time)

University Student Housing, LLC, a non-profit organization that manages on-campus housing for West Chester University, is currently searching for a part-time Accounts Receivable Specialist to join our team! The Accounts Receivable Specialist is primarily responsible for processing payments, completing scheduled reconciliations, and daily reporting of current delinquency.  The Accounts Receivable Specialist is responsible for ensuring payments are processed within a timely manner, policies and procedures are consistently adhered to, accurate data entry, and reconciliation of the daily work to bank.      

Essential Job Functions:

• Ensure all revenue, credits, and payments (check, credit card, employee rent credits, tripling credits, etc.) are posted correctly to the property management software system.
• Process NSF/returned checks, ACHs, and chargebacks. Process telephone credit card payments as needed.
• Assist the USH Leasing team with student account questions via email or phone call, including investigation of failed or returned payments.
• Responsible for auditing summer housing bookings and processes daily, including processing of summer housing payments and assisting the USH Leasing and Operations teams with summer billing.
• Audit lease terminations weekly and review accounts after the end of each semester.
• Ensure bank deposits are made and recorded in a timely manner. 
• Process ACH and credit card student refunds in property management software. 
• Perform a weekly reconciliation of data entered to the property management software and the deposits into the bank and credit card systems.
• Oversee settlement plans, ensuring all monthly payments are processed and followed up when needed. Maintain contact with former residents and guarantors through daily and weekly email and telephone communications to ensure payments are collected within a timely manner. Work with the USH Operations team to collect settlement payments.
• Maintain the accuracy of the delinquency reports for all communities daily and send to full staff weekly.
• Ensure all rent is collected as due and that all charges are posted correctly to the property management software.
• Conduct daily auditing of all transactions posted to the property management software to ensure accuracy.
• Maintain accurate resident database, accounts receivable records. 
• Follow company policies regarding collection of rent, reporting, delinquent rent collection and charges.
• Ensure compliance with Fair Housing and all other applicable laws and regulations.
• Keep delinquency to a minimum and enforce company policies in that area.
• Contribute to team effort by accomplishing related tasks and other duties as assigned or needed.

Job Requirements/Qualifications: 

• Bachelor’s degree in accounting or finance preferred or any equivalent combination of training and work experience which provides the required knowledge, skills and abilities. 
• Accounting and/or bookkeeping experience required. 
• Excellent attention to detail.
• Experience working with financial data.
• Strong analytical skills and ability to identify and resolve discrepancies in account transactions. 
• Must demonstrate a strong customer service focus to foster cooperative relationships both internally and externally.
• Effective oral and written communication skills.
• Must have a high level of interpersonal skills to handle sensitive and confidential information and situations.
• Proficiency in MS Office (Word, Outlook and Teams with strong Excel skills (Pivot tables and VLOOKUP experience is helpful).
• Ability to work independently, and to organize and prioritize work within reporting deadlines.

Typical Work Conditions: 

• Work is performed in an office and/or remote (1 day/week) environment at manager’s discretion and time of year. 
• May work additional hours as needed.
• Regularly travel between communities. 
• Frequent interaction with staff during workday. 
• Use of personal devices (cell phone, personal computer, etc…) may be necessary on occasion to maintain business operations.

Typical Physical Demands: 

• Regular use of hands to manipulate office tools and equipment, phones, and computer keyboard.
• May lift and move office supplies up to 20 pounds.  
• May stand, reach with hands and arms, stoop, and squat to file.
• Walk interior and exterior of all communities, including steps. 
• See to read a variety of materials. 
• Hear and speak to exchange information. 

We are proud to offer a competitive rate of $25–$28 per hour, commensurate with experience and qualifications. This position includes prorated paid time off and a 9.29% employer contribution to the retirement plan, at no cost to the employee. No relocation assistance is available for this position.

To be considered for this position you will need to apply via our website, https://www.wcufoundation.org/page/careers. 

Applicants are encouraged to include:

• Cover letter
• Resume
• Three (3) professional references including name, email address and work relationship.

University Student Housing, LLC is an Equal Opportunity Employer. Applicants for positions are considered without regard to race, creed, color, country of origin, sex, age, citizenship, disability, sexual orientation or any other protected characteristics established by law.