Accommodations Plus International (API) – Long Island, NY
Accommodations Plus International (API) is a growing, Long Island-based travel management company that is dedicated to enhancing the business and leisure travel experience of airline professionals as well as corporate and business travelers throughout the world. Due to rising demand for our services, we are expanding and seeking skilled, driven professionals who are ready to grow with us in a dynamic.
Position Overview: Accounts Receivables Specialist
The Accounts Receivables Specialist will be responsible for managing and maintaining assigned customer accounts, ensuring timely collections, resolving discrepancies, and supporting overall accounts receivable operations.
Key Responsibilities:
- Make collection efforts via email and phone for all assigned accounts.
- Act as a liaison between API and customers to collect outstanding balances and resolve issues.
- Respond to all email and phone inquiries in a timely manner and follow up on A/R–related questions.
- Maintain and update customer files, including name and address changes, mergers, and contact updates.
- Provide weekly and monthly status updates on all assigned accounts, including notes and comments.
- Escalate and track accounts as needed.
- Submit questionable or disputed invoices to the appropriate department for review and correction.
- Compile data, calculate fees and charges, and reconcile invoices.
- Identify payment discrepancies and initiate collections or dispute-resolution processes; perform all necessary follow-up.
- Resolve issues related to billing systems (ACES, NetSuite).
- Monitor payment plans and ensure compliance.
- Perform other related duties as assigned.
Qualifications:
- Excellent verbal and written communication skills.
- Strong analytical abilities: able to identify problems, collect data, establish facts, and draw valid conclusions.
- Proficiency with mathematical concepts including fractions, percentages, and ratios.
- Strong organizational skills with the ability to multi-task effectively.
- Ability to work independently and in a fast-paced environment.
- Bilingual – Spanish required (speaking, reading, and writing).
Full time position Monday- Friday 9:00 AM - 5:00 PM EST
The good faith Compensation for this position is $21.00/hr.
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What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
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