Accounts Receivable Specialist II

About the role:

The Accounts Receivable Specialist II serves as a key link between our entry-level AR Clerks and the AR Manager, supporting the day-to-day operations of the collections and cash application team. Reporting directly to the Accounts Receivable Manager, you will oversee the work of AR Clerks, assist in executing collections and payment application processes, and help drive accuracy, efficiency, and process improvements across the Accounts Receivable function.

In this role, your responsibilities will be:

• Monitor accounts receivable aging reports on a regular basis; coordinate with the invoicing team to follow up on past-due accounts, prioritize collection efforts, and escalate unresolved issues to the AR Manager.
• Oversee and review the accuracy of payment application ensuring payments, credits, and adjustments are posted correctly and in a timely manner.
• Assist in the preparation of borrowing base calculations and cash application reconciliations as directed by the AR Manager.
• Coordinate with customers and internal teams to resolve payment disputes, short pays, and unapplied cash; maintain clear documentation of account activity.
• Help identify workflow inefficiencies and contribute to the development and updating of Standard Operating Procedures (SOPs); collaborate with the AR Manager on process improvement initiatives.
• Serve as a day-to-day resource for AR Clerks on collections and payment application questions and customer account inquiries; escalate complex issues to the AR Manager as appropriate.

As a candidate you must have:

• High School diploma; Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.
• 3 years of progressive Accounts Receivable experience focused on collections and payment application, including some supervisory or lead responsibility.
• Demonstrated experience managing aging reports and driving collections follow-through.
• Familiarity with major ERP systems (e.g., Oracle, SAP, NetSuite, Workday).
• Proficiency in Microsoft Excel, including the ability to create and maintain reports and basic formulas.
• Strong organizational and communication skills with the ability to lead, coach, and support a small team of clerks.
• Must be a dependable team player with business maturity and enthusiasm, with the ability to deliver a high level of internal and external customer service.
• Must be willing and able to work 100% on-site.

What we can offer:

• $34/hr 
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off, including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer