Accounts Receivable Representative

At a Glance
Legrand has an exciting opportunity for an Accounts Receivable Representative to join the AVD Team.  

The Accounts Receivable Representative is responsible for managing assigned customer accounts to minimize past due balances and reduce delinquency while maintaining strong customer relationships. This role supports the order-to-cash process through effective collection practices, dispute resolution, account reconciliation, and credit management within established guidelines.

Main Job Duties: 

• Proactively manage and reduce past due balances through consistent and effective customer outreach while maintaining positive, professional customer relationships 
• Investigate, reconcile, and resolve account discrepancies and customer disputes in a timely manner 
• Perform detailed account reconciliations to ensure accuracy of balances, payments, and outstanding 
  invoices 
• Collaborate with cross-functional partners, including Sales, Customer Care, and Finance, to resolve issues impacting payment and order processing 
• Review and manage orders on hold for release based on account status, risk, and customer commitments 
• Establish and maintain customer credit lines within authorized limits, ensuring alignment with company policy and risk tolerance 
• Identify potentially high-risk accounts through analysis of payment trends, financial data, and customer interactions; escalate concerns to leadership as appropriate 
• Support continuous improvement initiatives related to collections, dispute resolution, and process efficiency within the order-to-cash cycle 
• Maintain accurate documentation of customer interactions, account activity, and collection efforts 
• Demonstrate professionalism, accountability, and strong attention to detail in all aspects of work 

Education:    
Associate’s degree in Finance, Accounting, Business, or related field, or equivalent work experience 
 

Experience:   
Minimum of 2 years of experience in Accounts Receivable or Collections 
 

Skills/Knowledge/Abilities: 

• Proficient in Microsoft Excel for data analysis and account management 
• Experience with ERP systems; SAP experience preferred 
• Working knowledge of accounts receivable systems and tools 
• Proven ability to work directly with customers to resolve past due balances and disputes while maintaining strong relationships 
• Strong account reconciliation and analytical skills 
• Effective verbal and written communication skills 
• Ability to work cross-functionally and build collaborative relationships across departments 
• Solid understanding of the order-to-cash process and its impact on accounts receivable 
• Experience establishing and managing customer credit lines within defined authorization limits 
• Ability to identify financial risk and escalate appropriately to leadership 
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines 
• High attention to detail and accuracy 
   

WORKING CONDITIONS / PHYSICAL DEMANDS 

• General office environment with extended periods of sitting and computer use 
• Occasional lifting up to 30 pounds 

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

 About Legrand North and Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us 

About Legrand’s Audio Video (AV) Division

Legrand AV is a global leader in designing and manufacturing electrical, data, and AV solutions. For their customers worldwide, Legrand AV is focused on providing the foundation for amazing AV experiences through innovative solutions and exceptional service that solve their customers' AV integration and technology challenges. 

Today and tomorrow are about keeping people connected.  Legrand and the AV industry are uniquely positioned to deliver just that. Legrand AV solutions support technology to rebuild and maintain vital connections around the world. The tenacity and determination to stay connected, no matter what it takes is proof that nothing will stop Legrand AV’s pursuit for life. Despite the challenges, people have adapted and found ways to collaborate, to meet, to greet, to teach, to learn.

http://www.legrand.us
http://www.youtube.com/legrandna
http://www.linkedin.com/company/44580
http://twitter.com/legrandNA

Equal Opportunity Employer