The Role
Manage customer invoicing, account queries, invoice records, purchase order requirements, and customer portal uploads. The role involves investigating billing discrepancies, coordinating with operational teams to obtain accurate information, responding to customers, and providing administrative support to the Accounts Receivable team. Strong attention to detail, communication, organization, and accuracy are essential.
Summary Generated by Built In
Accounts Receivable Officer
Location: Knoxfield, Victoria
Company: AESM
Employment Type: Full-Time, Permanent (In Office)
Location: Knoxfield, Victoria
Company: AESM
Employment Type: Full-Time, Permanent (In Office)
The Role
Due to our continuous growth, we have an exciting opportunity for a full-time Accounts Receivable Officer to join our team in Knoxfield. This role is ideal for someone who enjoys working in a fast-paced environment, has strong attention to detail, and takes pride in providing responsive and accurate support to both customers and internal teams.
You’ll play an important role within our finance team, managing customer invoicing, responding to account queries, maintaining client portals and working closely with our operational teams to ensure billing information is accurate and up to date.
This role will be a key part of our finance team, with responsibilities including, but not limited to:
- Preparing, raising and issuing customer invoices accurately and within required timeframes
- Ensuring invoices meet customer requirements, including purchase order numbers, billing details and supporting documentation
- Accurately recording invoices within MYOB and Uptick
- Working with operational teams to obtain missing or incomplete invoicing information
- Managing and responding to customer account enquiries via email and telephone
- Investigating and resolving queries relating to invoices, purchase orders and account information
- Uploading invoices, service reports and supporting documentation to customer portals
- Providing general administrative support to the Accounts Receivable team
Why You Will Love Working With AESM
- Competitive salary and stable, full-time employment
- Career growth – paid training, study leave, and structured development pathways
- Recognition and rewards – spot recognition vouchers and $2,000 employee referral bonus
- Health, wellbeing and lifestyle benefits – Fitness Passport, employee discounts, and optional flu vaccinations
- Additional employee benefits with Flare including novated leasing options
- Paid parental leave and volunteer leave
- Supportive team environment with opportunities to develop your finance and administration experience
- Join an established fire protection business backed by the strength of BGIS
About You
You’ll be organised, detail-oriented and comfortable working with invoices, customer accounts and supporting documentation. You’ll enjoy working with different teams across the business and be confident communicating with customers to investigate queries and keep accounts moving.
You’ll bring a reliable and proactive approach, strong administrative skills, and the ability to manage competing priorities while maintaining accuracy.
Your Education, Experience and Skills
- Previous experience in accounts receivable administration, invoicing and client portals
- Strong administrative and organisational skills
- Excellent attention to detail and a high level of accuracy
- Strong communication skills and confidence responding to customer account enquiries
- Ability to investigate invoicing discrepancies and work with internal teams to resolve queries
- Minimum Higher School Certificate or equivalent
Desirable Skills and Experience
- Previous experience within the essential fire services industry
- Experience using MYOB
- Experience using Uptick or similar service management software
- Experience with Microsoft applications
- Experience managing customer invoicing and client portals
If you're interested in the role and believe you have transferable skills or relevant experience, we encourage you to apply.
As part of our recruitment process, successful candidates will be required to undergo a National Police Check.
About AESM
AESM are an industry leading fire protection organisation specialising in comprehensive maintenance services. Since our establishment in 2003, we've been committed to delivering excellence in sales, service, and installation of fire protection equipment across Victoria. Our business, jointly with our parent company BGIS, is poised to expand its reach and offerings in the essential services sector.
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present, and emerging. AESM is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, veterans, people with disability, and people from culturally diverse backgrounds.
Apply Now
If you are an experienced Accounts Receivable Officer looking for a stable role with a supportive team and opportunities to continue developing your career, we would love to hear from you. Explore more opportunities at BGIS Careers.
Skills Required
- Previous experience in accounts receivable administration, invoicing, and client portals
- Strong administrative and organizational skills
- Excellent attention to detail and accuracy
- Strong communication skills and confidence responding to customer account enquiries
- Ability to investigate invoicing discrepancies and resolve queries with internal teams
- Minimum Higher School Certificate or equivalent
- Experience within the essential fire services industry
- Experience using MYOB
- Experience using Uptick or similar service management software
- Experience with Microsoft applications
- Experience managing customer invoicing and client portals
BGIS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BGIS and has not been reviewed or approved by BGIS.
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Healthcare Strength — Health coverage is often considered decent to competitive, with comprehensive medical and dental plans available in several markets. Some roles highlight strong health benefits as a standout component of the total package.
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Retirement Support — Retirement programs are viewed as solid, including employer 401(k) contributions in some U.S. positions and RRSP matching in Canada. Financial planning assistance adds to the perceived robustness of the offering.
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Leave & Time Off Breadth — Paid time off and parental leave are presented as meaningful parts of the package, with PTO that can increase with tenure and paid holidays in certain postings. Flex days and vacation entitlements are also advertised in some regions.
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The Company
What We Do
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments
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