Accounts Receivable Manager

Position Summary: 

The Accounts Receivable Manager leads end‑to‑end receivables operations across JM&A Group’s dealership customer base, ensuring accurate invoicing, timely collections, disciplined cash application, and strong internal controls. The role partners cross‑functionally to manage receivable risk, resolve disputes, and optimize cash flow while delivering a high‑quality, dealer‑centric experience consistent with JM&A’s position as a leading F&I provider. 

Key Responsibilities: 

• Lead, coach, and develop a high‑performing accounts receivable team, setting clear expectations and providing regular performance feedback. 

• Oversee invoicing, cash application, and collections activities to ensure accuracy, timeliness, and policy compliance. 

• Develop, implement, and enforce credit and collection policies to mitigate bad debt exposure and manage receivable risk. 

• Monitor AR aging and delinquency trends; execute collection strategies and drive timely resolution with dealership and internal stakeholders. 

• Partner with Sales, Customer Service, and Finance to align customer communications and efficiently resolve disputes. 

• Own recurring AR reporting and KPIs for leadership, including aging trends, delinquency, dispute backlog, cash application timeliness, and forecast inputs. 

• Ensure compliance with company policies, accounting standards, and applicable regulatory requirements. 

• Lead system, workflow, and automation initiatives to improve efficiency, scalability, and internal controls. 

Qualifications: 

• Bachelor’s degree in Accounting or related field; CPA preferred. 

• Minimum five years of progressive accounting experience, including at least two years in a supervisory role. 

• Proven experience leading and developing AR teams in a performance‑driven environment. 

• Strong knowledge of GAAP and accounts receivable best practices. 

• Advanced systems proficiency, including ERP platforms (NetSuite preferred) and Microsoft suite of products, especially Excel. 

• Strong analytical, problem‑solving, and communication skills. 

• Detail‑oriented, data‑driven, and capable of identifying trends and risk patterns. 

• Demonstrated ability to operate independently, manage competing priorities, and meet deadlines with accuracy. 

• Strong work ethic and commitment to continuous improvement. 

Work Environment: 

• Fulltime, hybrid role with a minimum of three in-office days per week; additional hours or days in-office may be required during close or other business critical periods. 

Reporting Structure: 

• Reports to the AVP, Controller