Accounts Receivable Manager

Posted 17 Days Ago
Hiring Remotely in USA
Remote
75K-100K
Senior level
Fintech • Payments • Financial Services
The Role
Oversee the accounts receivable team, manage invoicing and billing processes, resolve disputes, and ensure efficient operations. Lead the team towards automation improvements.
Summary Generated by Built In

 

We are hiring an Accounts Receivable Manager. This newly created position will help us establish and document our newly established AR team which has previously reported directly to our Accounting Manager. This transition will allow our accounting team to focus on more traditional accounting items.  Our growing firm sends out roughly 50,000 invoices annually using automation to the greatest extent possible. 

Initially, there will be some cleanup work as we create this separate team, and there will be a learning curve for our industry-specific software. However, because of our focus on automation, this will be a small, professional team. This is an excellent opportunity for someone who regularly asks themselves “Why do we have to do that manually?”

Job Responsibilities:
  • Supervise, mentor, and motivate the AR team, ensuring they are trained to meet departmental goals
  • Produce invoices using automation and scripts to the greatest extent possible
  • Oversee the accounts receivable processes including quarterly billing of customers and monitoring and collection of outstanding balances
  • Timely posting of client payments (checks, ACH to bank, from 3rd Party Processors (Dex and Stripe))
  • Process credit card payments when necessary to resolve past due balances
  • Post record-keeper payments by source and client
  • Follow-up on overdue invoices including sending statements to clients, resigning from engagements, and sending accounts to collections
  • Periodically reconcile our workflow management system and proposal system to invoices issued
  • Answer client and account manager questions about invoices
  • Investigate and resolve billing discrepancies and customer disputes
  • Process client refunds as needed
  • Maintain a productive relationship with our accounting department
  • Other responsibilities as appropriate and as time permits
Requirements:
  • Bachelor's degree
  • Five or more years of experience in AR
  • Three years or more years of experience supervising AR staff
  • Experience with working with coders and with writing code and/or specifications for code
  • Knowledge of APIs a plus
  • Experience writing procedures
  • Experience with ChargeOver (or other invoicing software) a plus
  • Process-oriented

Compensation and Benefits:

  • Base Salary $85,000-$95,000
  • Salaried, exempt
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match

Work Location/Hours:

  • Work from home
  • Must work from USA and be authorized to work for any US employer
  • We will supply all necessary computer equipment

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The Company
Houston, TX
180 Employees
Year Founded: 2000

What We Do

Nova 401(k) Associates provides third party administration services for 401(k) plans and actuarial services for defined benefit and cash balance plans. In this dog-eat-dog world, we give clients and financial advisors the resources and knowledge they need to make informed decisions and run retirement plans successfully.

At Nova 401(k) Associates, we understand your 401(k) plan is a small part of your business. And while your 401(k) plan may seem like a little detail, if you either don’t structure your plan correctly or aren’t proactive in managing it, your 401(k) plan can become a big headache. We fully understand the ins and outs of the 401(k) industry, so we don’t waste your time or money when it comes to creating an efficient 401(k) plan.

The best way for us to serve our clients, is to understand their business. It’s the only way we can tell you what you need to know. Our account managers are skilled at listening to clients and asking the right questions to get to the client’s real goals, issues and problems, so that we can correctly consult without making inaccurate assumptions.

When it comes to 401(k) plan expertise, we cut through the clutter and spare you the information overload. Our account managers are critical thinkers and understand the importance of clear, consistent communication. They talk to our clients and partners in a language they understand. At Nova 401(k) Associates, we offer actionable solutions instead of theoretical approaches

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