Accounts Receivable Manager

LegalVision is a commercial law firm built for businesses that want to work differently. Through our fixed-fee legal membership, we provide unlimited legal support to SMEs and in-house teams.

Our team uses custom-built technology to deliver fast, high-quality legal support with predictable pricing for clients, and rewarding careers for those who work here. With operations across Australia, the United Kingdom and New Zealand, LegalVision offers clear progression, exposure to complex work at scale, and the opportunity to be part of an innovative law firm recognised as a 5 Star Employer of Choice, a Top 25 Attraction Firm, and Law Firm of the Year.

We are looking for an experienced and proactive Accounts Receivable Manager to take ownership of our UK accounts receivable function, ensuring clients are contacted promptly, outstanding accounts are actively managed, escalations are progressed, records are accurate, and stakeholders have clear visibility over how receivables are tracking.

This is a hands-on role suited to someone who is confident managing the full receivables lifecycle, communicating with clients, resolving complex accounts and working collaboratively across the business to achieve strong commercial and client outcomes.

The role will work closely with and report directly to our Australian Accounts Team Manager, so we’re looking for someone who is comfortable working autonomously while maintaining strong communication and alignment with the broader Finance team. 

• Managing the accounts receivable ledger and ensuring outstanding accounts are actively followed up and progressed.
• Proactively contacting clients regarding outstanding and failed payments via phone and email.
• Managing aged and escalated accounts, including negotiating payment plans and working towards appropriate resolutions.
• Handling sensitive or complex account queries professionally, including situations where clients have raised concerns or complaints.
• Liaising with internal teams, including Client Success and Legal, to resolve client issues and achieve a common outcome.
• Identifying accounts requiring further escalation and ensuring appropriate action is taken before debt continues to age.
• Preparing and issuing client invoices and ensuring billing is completed accurately and on time.
• Allocating and recording client payments accurately across general and client/trust accounts.
• Monitoring failed and overdue payments and ensuring timely follow-up.
• Assisting with account suspensions, cancellations, settlements and debt recovery processes where required.
• Maintaining accurate and comprehensive records of client communications, payment arrangements and account activity.
• Producing weekly accounts receivable reporting, including aged debt, collections performance, overdue accounts and key areas requiring attention.
• Monitoring receivables trends and identifying opportunities to improve collection performance and internal processes.
• Working closely with the Australian Finance team to ensure accounts are reconciled and discrepancies are resolved promptly.
• Supporting month-end processes and other finance activities relating to accounts receivable.
• Contributing to improvements and automation across billing, collections and receivables processes.

• Strong experience in accounts receivable, credit control or a similar finance role.
• Confident managing a portfolio of accounts and taking ownership from initial follow-up through to resolution.
• Comfortable having difficult or sensitive conversations with clients while remaining professional and solutions-focused.
• Strong attention to detail and understands the importance of accurate financial records.
• Can prioritise effectively and is proactive about preventing overdue debt from ageing unnecessarily.
• Strong written and verbal communication skills.
• Comfortable working across different teams and knows when an issue needs to be escalated.
• Strong reporting and analytical skills and can clearly communicate how receivables are performing.
• Confident using finance and CRM systems; experience with Xero or similar accounting software would be advantageous.
• Enjoys improving processes and finding more efficient ways of working.
• Has flexibility to work across UK and AU time zones, including early morning hours when required, to collaborate with and report into the AU Finance team. 

If this sounds like your kind of role, we'd love to hear from you!

Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we're all over this role, so there's no need for you to get in touch. LegalVision does not accept unsolicited CVs or take responsibility for any fees related to unsolicited CVs. Thanks!